Dear All,

I think this is a bug from Unity 4.4. Here's steps to reproduce it:

1) Join Unity machine to Active directory server.

2) Verify all Active directory is working.

3) Add 1 user from your active directory, and assign role as Administrator.

4) Login with domain user.

5) Go to user management, and try to delete yourself (it'll error)

6) Logout and login back with your local admin.

7) Now delete Domain User that you've created.

8) You'll logout Automatically and you can't login with local admin nor group Admin (if you already create group admin)

I dig logs myself, and I find that roleMapping for local admin just Empty:

authorityName     entityName     mappingType    roleMappingKey     roleName               systemKey

Local                  admin              localuser          CET318****           EMPTY_STRING     CETV****

Well, EMC support.. can you give me tricks to restore this role mapping back?

You should open an SR regarding this issue.  Support don't monitor the community forums.

Hi @P_Rakimanputra 

Thank you for your post.

After further analysis of the data provided, the issue that you are currently facing is currently related with a known issue that has been detected with OE 4.4.x code.

Currently there is a workaround that can be used to address your issue, and for further assistance please contact Dell EMC Support or your Authorized Service Representative for further assistance.

Further details about this issue can be found at the Knowledge Base Article 000517150.

If you require further clarification or assistance, please feel free to message me directly and I will review the status of the Service Request on our end.

Ricardo, We are unable to reach the links to the KB aticles you included in your response, hence, unable to access the "workaround"  Could you please direct us to a working link for the actual KB article/fix/workaround for this?  Thanks, Brian

Hi @BrianGEngineer ,

Thank you for your update.

After reviewing the knowledge Base document, the next steps of troubleshooting to be used to resolve the account issue will require an Higher level access to the array's backend.

As a result, I recommend that a ticket is raised with Support to further investigate this situation and implement a workaround currently available.

Please contact Dell EMC Technical Support or your Authorized Service Representative, and quote the Knowledgebase article ID that was provided in my previous post.

Additionally, if you have a Dell EMC Support account, the article should be accessible.

I hope that the above details provide further insight, however if you have additional queries, please let me know.