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1 Rookie
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36 Posts
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2394
June 4th, 2020 05:00
cannot download newest Unity OE file
Hi
when i try to download the newest Unity OE upgrade file i get the following error:
"An error occurred while processing your request.
Reference #172.df19dd58.1591274365.7bd9033"
does someone have direct link for the OE so i can download it?
i am trying to download Unity-5.0.3.0.5.014.tgz.bin.gpg
BR
Ingvar
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DELL-Sam L
Moderator
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7.9K Posts
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June 5th, 2020 09:00
Hello Ingvar,
That is the only link that I am seeing. Are you getting the same error if you use a different browser?
Please let us know if you have any other questions.
Neils-2
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June 5th, 2020 14:00
Hello All,
This can be caused by a few things, A firewall port being blocked, a broken link Or the code is no longer available to the public.
I would recommend that you open a support ticket, and we can provide you the code directly via a private FTP link or attach it to a case.
Sorry for the inconvenience
ingvar oskarsson
1 Rookie
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36 Posts
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June 9th, 2020 10:00
Hi Sam
sorry for late reply
i got in webchat with Dell EMC and they gave me access to th OE via FTP, they told me that they were experiencing some problems with the download site, it seems to be okay now.
BR
Ingvar
DELL-Josh Cr
Moderator
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9.6K Posts
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October 28th, 2020 15:00
Hi,
https://dell.to/328D5cX is shows the various methods for contacting support.
Diego Steckler
2 Posts
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October 28th, 2020 15:00
Hi. Can you tell me how to open a support ticket? I want to create a Service Request, but it seems not to work... I need download newest Unity OE file. Thanks