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GSLab

updated

26 days ago

G

GSLab

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2 Posts

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82

September 21st, 2026 12:08

Connection utility tool

I need to manually assigning a static storage system management port IP address, according to support link I see that connection Utility software is needed but can't download the same

  • DELL-Josh Cr

    Community Manager

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    Posted September 21st, 2026 12:35

    Hi, I sent you the link. 

  • DELL-Sam L

    Community Manager

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    Posted September 23rd, 2026 08:11

    Hello Mickadam,

    The Unity OE image recovery is reserved for customers with an active support contract. There is not a way to get the image without a warranty. If you don't know the OE version then you will need to contact support for assistance in getting the system backup and running.

  • Mickadam

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    Posted September 23rd, 2026 08:14

    @DELL-Sam L​ 

     

    Hi,

     

    Thank you

     

    I've got theses informations

     

    User Pasted image

     

  • DELL-Sam L

    Community Manager

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    Posted September 23rd, 2026 08:21

    Hello Mickadam,

    First thing that needs to be done is an ownership transfer of the system from the previous owner to your company. Here is the link for ownership transfer https://www.dell.com/support/assets-transfer/en-us