EMC Cloud Tiering Appliance with Unity VSA issues

Question

Hi I am getting the following error with failed archival (never worked so far): (ERROR) Unable to create DHSM connection to unity server 'NAS1'.  Error:  Fail to create/modify DHSM connection  for the specified file system because the connection to the remote server has failed.  (Error Code: 0x6720650). In the CTA, the connection succeeds when I validate connectivity to the Unity VSA.  In addition, there is some data making it up to Azure.  Any ideas?  Thanks

Rainer_EMC · Answer

I would suggest to open a service request Unless you find a knowledgebase article with the very same error message I think this requires more info and a formal investigation

jeffreydmicroso · Answer

Unfortunately it is VSA and not licensed. No option for service request.

Unity

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