UNSOLVED

Mutis2019

updated

6 years ago

M

Mutis2019

18 Posts

0

1054

April 20th, 2020 01:00

Emcopy - unable to get volume size info

Hi to all,

i have to migrate customer file server to new unity xt file server, but when I launch the command to the first copy, I have this error "emcopy unable to get volume size info".

it isn't the first time that I used emcopy, but it's the first time that I see this error

I have checked that the user that launch the command has the right privileges yet, but I d0n't know how I can try now.

Can you help me, please?

Thanks in advance

 

  • DELL-Josh Cr

    Community Manager

    9694 Posts

    43679 Points

    954

    0

    Posted April 20th, 2020 10:00

    Hi,

    Is everything up to date? Are the drives 512b or 4k sector drives? Are you able to put data on it other ways?

  • Rainer_EMC

    6 Operator

    8645 Posts

    889

    0

    Posted April 30th, 2020 07:00

    looks like a problem when using emcopy 4.2.4 with the reparse option

     open a service request and ask support for a version with the fix for AR# 1006082