M.Hani

updated

7 years ago

MH

M.Hani

2 Intern

138 Posts

0

5419

May 7th, 2019 23:00

Problem expanding LUN

We have UNITY600 system which updated the OE to 4.5.1.0.5.001.

now we want to expand a LUN on a POOL with free capacity but when expanding LUN, we faced en error that there is no capacity to expand.

Whats is the problem ? is there any issue with this OE ? how can resolve the issue ?

surprised !!!!! I think there is a bug and problem with new UNITY OE.

we can create a new LUN and expand it on the POOL. but cant expand the first LUN !!!!

 

Anyone can help ?

Need urgent reply and help.

  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted May 8th, 2019 05:00

    I dont think this is solveable on a forum with the little information provided I would suggest to open a service request with a data collect customer service should be able to find out what is happening
  • M.Hani

    2 Intern

    138 Posts

    3457

    0

    Posted May 15th, 2019 00:00

    surprised EMC known this bug in code 4.5 but recommend to upgrade to this as target code !!!!

  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted May 24th, 2019 07:00

    do you have a bug number or any indication that it is actually a bug ?

  • M.Hani

    2 Intern

    138 Posts

    3330

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    Posted May 28th, 2019 01:00

    I found a resolution for this bug. Hope EMC release the new patch asap.

  • M.Hani

    2 Intern

    138 Posts

    3331

    0

    Posted May 28th, 2019 01:00

    the error code is 0x670100b
  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted June 3rd, 2019 03:00

    what is the bug number ?

  • 3103

    0

    Posted June 24th, 2019 08:00

    I opened an SR and waiting for response . I should have opened as S1 but I though that I am doing something wrong.

    Once I saw your post I regret it because all my work is going one day back.

    very poor quality control, DellEMC, very poor QA and it is still not fixed!!!

  • M.Hani

    2 Intern

    138 Posts

    3080

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    Posted June 25th, 2019 04:00

    it is not good that for every LUN expansion crate support case and wait for EMC support to come and extend the LUN.

    Surprised after 3 months still no patch released to resolve this issue. !!!!!

  • Rainer_EMC

    6 Operator

    8645 Posts

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    Posted June 25th, 2019 04:00

    If you do have the same issue that shows error code 0x670100b there is actually a knowledgebase article about it.

    customer service should be able to help you with a workaround and advise on a fix

  • Rainer_EMC

    6 Operator

    8645 Posts

    3494

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    Posted June 25th, 2019 04:00


    @M.Hani wrote:

    it is not good that for every LUN expansion crate support case and wait for EMC support to come and extend the LUN.

     


    this is NOT happening for every LUN expansion

    only on specific cases with thick LUNs and if you have less space available in the pool than the new LUN size