i've bought a new Dell EMC Unity XT 480.

i opened new account as a business account 

i'm having dificulties when trying to download Dell unity connection utility

i'm getting an error when trying to get support:

"This page is only accessible to DellEMC business users. Sign in with your business account or find a different product.
If you signed in with your business account and believe that you should have access, you can raise a request using the Account Access Issue via our Administrative Support."