Solved!
Go to SolutionUnityVSA (CE) - Cannot get to licensing page
Hi, For several weeks I have been unable to get to the evaluation licensing page referred to in this document:
https://community.emc.com/docs/DOC-53007 I reach the login page for support.emc.com, log in, then the eval page is just blank. I have tried this daily for several weeks. I have seen this behaviour previously as well. Sometimes the page works, but most of the time it doesn't. Is there anyone that can help with this?
4676
0
Posted March 11th, 2019 01:00
Hi Heso,
That page you referenced is outdated.
Could you try:
https://support.emc.com/kb/484570
Or
https://www.dellemc.com/en-us/auth/elmeval.htm
4704
0
Posted March 11th, 2019 02:00
facing same issue.4679
0
Posted March 11th, 2019 08:00
same problem here
4661
0
Posted March 11th, 2019 23:00
Hi Andre,
Thanks!
I suggest just editing the link in the document I referenced, as it it not only the top result on Google, it is also being referenced by EMC in multiple locations as instructions for licensing
The link you sent, loads the page. Great!
However, once I submit my UUID, I get a javascript pop-up saying:
Not connected .
Verify Network.
I have tried from multiple devices and network, and I am not able to get it to work. Any ideas?
4648
0
Posted March 12th, 2019 05:00
Trying to find out what's wrong here. Will also get that page updated.4584
0
Posted March 15th, 2019 01:00
I was able to successfully generate a license through the new link now. Thank you for the assistance!4383
0
Posted March 22nd, 2019 13:00
Thank you for your help, I managed to generate a license too.
2775
1
Posted May 2nd, 2019 11:00
Same issue here. The suggested work arounds do not work either.
https://www.dellemc.com/en-ca/auth/elmeval.htm -> Does not work
https://emcservice.force.com/CustomersPartners/kA5j0000000TNRwCAO -> Does not work
553
0
Posted November 12th, 2020 11:00
This portal will never work properly..............................................
Rainer_EMC
6 Operator
•
8645 Posts
4612
1
Posted March 14th, 2019 05:00
This has been raised to IT and should be fixed shortly
In the meantime you can open a service request and get the licensing team to generate a license for you