Hi,

I have two Unity VSA in my home lab which I had to shutdown recently as I was moving the hardware.

On power up everything came back up ok except the UnityVSA's. They both came up in service mode, the console lists the IP address but says "Unable to determine serial number".

They both seem to have lost the service password and after doing a password reset I was able to log in to one of them using the default password but not the other.

I am now unable to log into any of them since I let the session expire.

Both VSA'a are on local storage on different physical servers and all other VM's on both server have powered up OK.

I have had this issue in the past a number of times and each time I have had to redeploy the VSA. I would rather not do this this time as i have built up a vsphere infrastructure on these two VSA's.

Any help to recover these appliances would be much appreciated.

Thanks in advance,

DJ