UNSOLVED

pahlevanihamed

updated

6 years ago

P

pahlevanihamed

1 Rookie

•

2 Posts

1

15124

November 5th, 2020 01:00

verify network error

@emcdell @emcsupport @emc 

Hello,

I am expiriencing the problem to obtain Dell EMC UnityVSA Community Edition Licence.

After installation of appliance i am running configuration wizard and recieveing System UUID which i am pasting on licensing portal:

https://www.delltechnologies.com/en-us/auth/elmeval.htm

Following error message appears:

 

not connected

verify network

 

Can you help me to get license for my  this UUID?

0955517B-9B80-431E-4B40-CAC1718CEB6B

emc.jpg

  • DELL-Sam L

    Community Manager

    •

    8101 Posts

    •

    34565 Points

    4730

    1

    Posted November 5th, 2020 13:00

    Hello pahlevanihamed,

    Let me check to see if there is something going on with the site.

  • aamora

    21 Posts

    4722

    0

    Posted November 5th, 2020 16:00

    Hi @DELL-Sam L / @pahlevanihamed 

     

    Same problem here using this link: https://www.delltechnologies.com/en-us/auth/elmeval.htm

    When I click on sign in to authenticate, it goes back to https://www.delltechnologies.com/en-us/auth/elmeval.htm as if there was a loop. I tried with IE/Firefox/Chrome => same results

    I read this kb (https://www.dell.com/support/kbdoc/en-ie/484570) but it didn't help me fix this issue.

    Is there any issue from your side?

    Regards,

  • DELL-Sam L

    Community Manager

    •

    8101 Posts

    •

    34565 Points

    4698

    1

    Posted November 6th, 2020 09:00

    Hello aamora,

    I am checking on this as I am getting the same error.

  • GronkHead

    4 Posts

    4696

    1

    Posted November 6th, 2020 10:00

    I am also encountering this error, any assistance would be greatly appreciated!

  • 4672

    1

    Posted November 7th, 2020 15:00

    I am also seeing this error today.

  • asdfljo

    4 Posts

    4646

    1

    Posted November 8th, 2020 14:00

    same still this error.

     

    How hard can it be dell?

  • 4590

    1

    Posted November 10th, 2020 09:00

    Still not working

  • aamora

    21 Posts

    4586

    0

    Posted November 10th, 2020 10:00

    Hi @DELL-Sam L,

    +1, still not working.

    Thanks in advance for your help. 

  • aamora

    21 Posts

    2306

    0

    Posted November 10th, 2020 17:00

    Hi @DELL-Sam L ,

    Thanks for the feedback. Please let us know once it is fixed.

    Best regards,

  • DELL-Sam L

    Community Manager

    •

    8101 Posts

    •

    34565 Points

    4573

    1

    Posted November 10th, 2020 17:00

    Hello aamora,

    There is an issue with the link and they are working to resolve it.