Not sure why but when clicking on the link in the reply I got a Jive error

In case others are getting the same problem here is the quoted KB article that Prasad referenced

Solution SOL68043

return

How to prevent alarm notifications for certain service on a Domain Controller in Active Directory Cartridge

How to prevent alarm notifications for certain service (for example DNS if it is turned off because AD integrated DNS is not used ) on domain controller in Active Directory Cartridge

Cause

Resolution

1. Log onto FMS console
2. Navigate to Administration | Agents | Agent Status dashboard
3. Highlight all Active Directory Agents and Click on Deactivate button at the bottom
4. Navigate to Administration | Agents | Agent Properties dashboard
5. Expand Active Directory folder under Namespace > Type and select ActiveDirectory
6. On the Properties page click on Clone button in Monitored Services section
7. Type in a name for Clone and click on OK button
8. From the Monitored Services drop down list, select the the name from the previous step and click on Edit button
9. Highlight the services for which you do not want the alarm notifications
10. Click on Delete Selected Row(s) button
11. Click on Save Changes button
12. Click on Save button at the bottom in the Properties page to save the changes
13. Navigate to Administration | Agents | Agent Status dashboard
14. Highlight Active Directory Agent and click on Edit Properties button
15. Click on Modify the private properties for this agent link
16. From the drop down list under Monitored Services select the clone from step 7
17. Click on Save button at the bottom
18. Click on Back To Agent Status button
19. In the Agent Status page click on Activate button at the bottom to activate the agent
20. Click on Start Data Collection button, if necessary, to enable data collection

Repeat steps 14 - 20 for each Active Directory Agent

Hello Jim,

Please open a Support case so that we can take a look futher.

Regards

I only see the main services and dont see how you can drill down and select specific services.

It turns out that it was a Firefox thing and it wasn't showing all the services because the scroll bar wouldn't work. We had to stretch out the window to see everything and then were able to delete the 2 services. It worked in IE and support said IE is where they have the most issues. He also said Chrome works good and Firefox normally works good.