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139863
September 1st, 2010 19:00
My Icons are Gray
The Icons in vFoglight Storage are not in color but grayed out.
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Unsolved
This post is more than 5 years old
24 Posts
0
139863
September 1st, 2010 19:00
The Icons in vFoglight Storage are not in color but grayed out.
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DELL-Mike Mck
24 Posts
0
September 1st, 2010 20:00
If you have just installed the application it will take a little while to populate this information.
If you have been running awhile there are some other places you should look.
1) Did you set up a collection schedule? The schedule needs to be configured, applied, and activated. If all 3 are not done it will not collect.
You should also note the blackout period since it will not collect during this time. The blackout period is based on the time on the server so be sure you know what time it is.
2) When you look at the Data Collection setup for the device that is gray, you can see if it is getting current information. Here is what it will look like under normal circumstances:
Check for 3 green dots, and a current timestamp next to each one. If the perf? Does not have a current timestamp or not a green dot, this is why your icon is stale.
bmorrissey
5 Posts
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September 2nd, 2010 16:00
DELL-Mike Mck
24 Posts
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November 30th, 2010 12:00
bmorrissey
5 Posts
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November 30th, 2010 12:00
DELL-Mike Mck
24 Posts
0
March 22nd, 2012 14:00
In situation like this the objects that are gray may not have the permissions configured to allow vFoglight Storage to gather datafrom that device. Check to be sure the account you are using has permissions on the objects that are gray.