If that does not work, please uninstall McAfee. (If you have the CD's, or use McAfee Support, you can re-install it once we have verified that the computer is clean.)
Let the program run unhindered, it won't take long.
Update your Malwarebytes' Anti-Malware via the program's Update Tab.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Reboot your PC and see if the infection is gone.
The infection should hopefully be removed after these steps. Let me know how the machine is running and if you had any problems. You can enable McAfee.We'll disable it again if we need to do more scanning.
I may need to refer to your original log, so I'm pasting it here, and will follow with new instructions.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:58:47 PM, on 1/30/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Quick clarification needed on the OTL part of things. When I double click OTL to run it, I'm just a little unclear on what I'm doing from there. I open it, click "Run Scan", then what? Do I tell it to "Clean Up" or "Run Fix" before pasting the text? Or do I just run the scan, then paste the text, then click "Run Fix"? I just don't want to do it wrong.
After you have downloaded OTL, doubleclick on the icon to open the program. At the bottom of the console that opens, you will see a white box for text at the bottom. Copy/paste the text into that box. After you have the text pasted in there, click on the Run Fix button.
All finished. MBAM didn't find anything, so there was nothing to clean. CPU still running at 100% in the task manager. Here is the hijack this logfile right now:
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:08:17 PM, on 1/31/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Double click on ComboFix.exe & follow the prompts.
As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log for further review.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
* Additional information on A/V control HERE. * ComboFix is not intended for use with servers.
All finished. Here is the Hijackthis logfile, followed by the ComboFix logfile. I put a couple spaces in between them so they're easier to separate.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:14:21 AM, on 2/1/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
ComboFix 10-01-31.05 - Tom & Andrea Lloyd 02/01/2010 9:58.1.1 - x86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.592 [GMT -6:00] Running from: c:\documents and settings\Tom & Andrea Lloyd\Desktop\ComboFix.exe AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} . ADS - WINDOWS: deleted 24 bytes in 1 streams.
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\Flags.dtd c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\UA.dtd c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\UAcpt.dtd c:\documents and settings\Tom & Andrea Lloyd\Application Data\inst.exe c:\windows\Downloaded Program Files\RdxIE.dll c:\windows\Fonts\acrsec.fon c:\windows\MailSwitch.ocx c:\windows\Readme.txt c:\windows\system32\15141.exe c:\windows\system32\17035.exe c:\windows\system32\17673.exe c:\windows\system32\23811.exe c:\windows\system32\25667.exe c:\windows\system32\26299.exe c:\windows\system32\28253.exe c:\windows\system32\28703.exe c:\windows\system32\30333.exe c:\windows\system32\31322.exe c:\windows\system32\4664.exe c:\windows\system32\7711.exe c:\windows\system32\9894.exe c:\windows\system32\SHELLLNK.TLB c:\windows\system32\uninstall.exe
. ((((((((((((((((((((((((( Files Created from 2010-01-01 to 2010-02-01 ))))))))))))))))))))))))))))))) .
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
- - End Of File - - DD7462D1CF5E59BC7D8020E3D8F51E9D
Please run Hijackthis and place a checkmark next to the following:
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
Close all other windows and click "Fix Checked". Close Hijackthis.
Please run Disk Cleanup in each user's profile: Click "Start > Programs > Accessories > System Tools > Disk Cleanup" Please make sure only the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.
REBOOT.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Please follow these steps to remove older version Java components and update.
Scroll down to where it says JDK 6 Update 18 (JDK or JRE) .
Click the "Download JRE" button to the right.
Check the box that says: "Accept License Agreement".
NOTE: As always during installations, beware of any pre-checked option to install a toolbar. If you do not want it, UNcheck it.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.
Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications.
To disable the JQS service if you don't want to use it:
* Go to Start-->Control Panel-->Java-->Advanced-->Miscellaneous and uncheck the box for Java Quick Starter.
* Click Ok and reboot your computer.
Let me know how things are running at that point. If things seem to be better we will clean up our tools and flush System Restore. After that you should be good to go.
The machine is certainly faster than when we began. The CPU chart runs up to 100% on the task manager only when I'm changing websites or when are graphic or video starts moving on the screen. After it stops moving, the CPU returns to the 6% to 44% range, which I guess is normal. I've never watched it regularly before.
One item that's new is during the rebooting process a window pops open that has folder title "Search". The window contains a yellow folder called "uninst_iess.exe" & also an icon with a picture of gears on it that says "YSearchSuggest.dll". I don't know what that's about, so I just left it alone.
Here's my latest hijack this log file:
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:29:09 PM, on 2/1/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
That appears to be related to your Yahoo Search Add-On: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
You can go ahead and delete SysRestorePoint from your Desktop. I don't think we'll need that, now taht things are cleaner.
Open a command prompt: Click start >run > type cmd and hit Enter Into the command window type the following command: Then hit Enter. sc delete LiveUpdate
Then reboot.
Please launch HijackThis and place a checkmark next to the following: O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
Close all other windows and click "Fix Checked". Close HijackThis. Reboot.
Please launch Hijackthis again.
At the Main window select "Open the misc tool section" Then select "Open uninstall manager" Then "save list" and save it to your desktop.
Copy and paste that list as a reply to this thread. Thanks.
Done. Here's the list. That "Search" window is still popping up, but it doesn't have the YSearchSuggest.dll file in there anymore. Now it's just the uninst_iess.exe folder. Just an FYI. Also, on the list below, that 6th entry that says "Adware & Spyware" is an entry I've tried to get rid of for years. If you click uninstall, it just automatically redirects to a website selling antivirus stuff. I quit trying to get rid of it years ago, Again, just another FYI.
1Click DVD Copy Pro 4.0.6.2 1Click DVDTOIPOD 1.3.0.0 Adobe Flash Player 10 ActiveX Adobe Reader 7.0.5 Language Support Adobe Reader 7.0.9 AdWare & SpyWare Apple Application Support Apple Software Update AT&T Yahoo! Applications AT&T Yahoo! Music Jukebox BCM V.92 56K Modem Bonjour Broadcom Advanced Control Suite BroadJump Client Foundation Classic PhoneTools Compatibility Pack for the 2007 Office system Critical Update for Windows Media Player 11 (KB959772) Dell Modem-On-Hold Dell Solution Center Dell Support Center (Support Software) DellSupport Digital Line Detect DV Network Software DVD43 v4.4.1 DVDSentry HighMAT Extension to Microsoft Windows XP CD Writing Wizard HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) HP Extended Capabilities 4.7 HP Image Zone 4.7 hp instant support HP Memories Disc HP Product Assistant HP PSC & OfficeJet 4.7 HP Update Intel(R) Extreme Graphics Driver iTunes J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java(TM) 6 Update 18 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 KODAK EASYSHARE Gallery Upload ActiveX Control Malwarebytes' Anti-Malware McAfee SecurityCenter MediaFACE 4.01 MediaFACE 4.01 Image Library MGI PhotoSuite SE (Remove Only) Microsoft .NET Framework (English) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework 1.0 Hotfix (KB928367) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB953297) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Data Access Components KB870669 Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 97, Professional Edition Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Word 2002 Microsoft Works 2003 Setup Launcher Microsoft Works 7.0 Microsoft Works Suite Add-in for Microsoft Word Modem Helper MSN Music Assistant MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nero Digital Nero Media Player Nero Mega Plugin Pack Nero OEM Nero PhotoShow Express NETGEAR Wireless Adapter WG311T Paint Shop Pro 7 PowerDVD QuickTime SBC Yahoo! DSL Home Networking Installer Security Update for CAPICOM (KB931906) Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953155) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Shockwave Smart Defrag Spybot - Search & Destroy Support.com Web Controls System Requirements Lab The Digital Arts and Crafts Studio Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB976749) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Viewpoint Media Player (Remove Only) VSO CopyToDVD 4 Windows Genuine Advantage v1.3.0254.0 Windows Internet Explorer 8 Windows Live installer Windows Live Messenger Windows Live Sign-in Assistant Windows Media Connect Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows XP Service Pack 3 Yahoo! Browser Services Yahoo! IE Search Suggest Yahoo! Search Protection
How do you feel about removing these? If you don't use Yahoo Search as an add-on, you won't get that error. Yahoo! Browser Services Yahoo! IE Search Suggest Yahoo! Search Protection
You still have all these listed: J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java(TM) 6 Update 18 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1
Did you delete the old versions before updating? Try again to delete all EXCEPT Java(TM) 6 Update 18. Reboot when done.
Have you tried to manually delete the AdWare & SpyWare Folder? If the folder still exists, boot into Safemode and delte it. You might also try Revo on that Adware Program: http://www.revouninstaller.com/
You have Viewpoint installed. Viewpoint developed a behavioral targeting product in 2006. Viewpoint is associated with a program called viewmgr.exe and the ViewPoint Media Player. Viewpoint is bundled with AOL, AOL Instant Messenger, Adobe Atmosphere, Netscape 7, etc and sometimes not mentioned in the license agreement. Hardware manufacturers pre-install some of these applications. ViewPoint Toolbar will redirect your search queries and also transmits non personally identifiable information back to their servers. The Viewpoint Toolbar is listed is also classified as a threat in the CounterSpy Threat Library because it hijacks your search queries and also transmits non personally identifiable information back to their servers. Viewpoint Manager is a media player often bundled with AIM software. Viewpoint Manager is a useless add on. Because Viewpoint's software will track your web surfing and tailor advertisements based on the web pages you are visiting, I suggest you remove the program. ** Note: Removing Viewpoint Media Player may cause the program that bundled it to not function as intended. For AOL and AIM it is needed to use their 3D icons known as Super Buddies and for customized themes, etc. If you wish to remove Viewpoint, end process on ViewManager in Task Manager. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
Viewpoint
Viewpoint Manager
Viewpoint Media Player
Viewpoint Toolbar
Viewpoint Experience Technology
Then remove the Viewpoint folder in your Program Files.
Run Disk Cleanup in each user's profile: Click "Start > Programs > Accessories > System Tools > Disk Cleanup" Please make sure only the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.
Finally let me know how things are running. If things are looking good, we'll remove ComboFix and OTL.
I'm open to deleting anything that you recommend. I've made quite a mess of things over the years on this machine & I'm greatly appreciative of your assistance thus far. Could I please get specific instructions on how to effectively remove these items that you've listed? The reason I ask is because I've deleted, or removed, various programs over the years, only to see little bits of them left over during this cleaning that we've been doing. I just want to make sure I get it totally right. Here are the items I need instructions on:
You still have all these listed: J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java(TM) 6 Update 18 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1
As for the Adware/Spyware thing on my add/delete programs list, I've never been able to actually locate a physical file on the C: drive for it. I don't know who to get rid of it.
Go to Start > Control Panel double-click on Add/Remove programs and remove those items that I highlighted in red.
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each of the Java versions. Close Add/Remove.
Next: * In Windows Explorer, navigate to C:\Program Files\Java =this folder. Delete any subfolders for the Java versions that you just removed. * Do NOT delete C:\Program Files\JavaVM =this folder, if found!
Reboot your computer once all Java components are removed.
That will leave you with only the most recent version that includes Update 18. :emotion-1:
Thanks. All instructions are completed. I just ran Revo on the adware/spyware thing. I've currently got a report up that lists "leftover registry items" that it wants me to carefully verify before deleting. I've not done anything yet from there. WIth good reason, I'm a bit timid in the registry now. Anyway, when Revo ran, it did auto-launch the webpage that the adware/spyware is related to. It's something called Adwareremovergold.com. McAfee tagged it as a "dont go there" site & it's located in the netherlands. Lots of bad stuff reported on it. I just want it gone! Please advise on how to proceed.
Bugbatter
3 Apprentice
•
20.5K Posts
0
January 31st, 2010 09:00
Please print these instructions so you can refer to them if you need to.
McAfee interferes with many of our tools. We'll need to disable McAfee until this is cleaned up..
Spyware protection
System Guards Protection
Script Scanning Protection (you may have to scroll down to see it)
Further info on disabling and re-enabling McAfee: http://help.aol.com/help/microsites/microsite.do?cmd=displayKCPopup&docType=kc&externalID=222820
If that does not work, please uninstall McAfee. (If you have the CD's, or use McAfee Support, you can re-install it once we have verified that the computer is clean.)
Download OTL to your Desktop
:Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"
"Userinit"="C:\\WINDOWS\\system32\\Userinit.exe,"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetActiveDesktop"=-
"NoActiveDesktopChanges"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetActiveDesktop"=-
"NoActiveDesktopChanges"=-
:Files
helper32.dll /lsp
winhelper86.dll /lsp
%HOMEDRIVE%\Internet Security 2010.lnk /s
%systemroot%\System32\winlogon32.exe
%systemroot%\System32\smss32.exe
%systemroot%\System32\AVR10.exe
%systemroot%\System32\helper32.dll
%systemroot%\System32\winlogon32.exe
%systemroot%\System32\smss32.exe
%systemroot%\System32\warning.html
%systemroot%\system32\IS15.exe
%systemroot%\System32\winhelper86.dll
%HOMEDRIVE%\trhh.exe
%HOMEDRIVE%\sdigdvmg.exe
%HOMEDRIVE%\wgqi.exe
%HOMEDRIVE%\byyk.exe
%systemroot%\lsass.exe
%systemroot%\odbn0.exe
%systemroot%\System32\sdra64.exe
%systemroot%\System32\41.exe
%systemroot%\System32\153.exe
%systemroot%\System32\292.exe
%systemroot%\System32\491.exe
%systemroot%\System32\1869.exe
%systemroot%\system32\2876.exe
%systemroot%\System32\2995.exe
%systemroot%\System32\3902.exe
%systemroot%\System32\4827.exe
%systemroot%\System32\5436.exe
%systemroot%\System32\5447.exe
%systemroot%\System32\5705.exe
%systemroot%\System32\6334.exe
%systemroot%\System32\7376.exe
%systemroot%\System32\9961.exe
%systemroot%\System32\11478.exe
%systemroot%\System32\11538.exe
%systemroot%\System32\11942.exe
%systemroot%\System32\12382.exe
%systemroot%\system32\12662.exe
%systemroot%\System32\13931.exe
%systemroot%\system32\14070.exe
%systemroot%\System32\14604.exe
%systemroot%\System32\14771.exe
%systemroot%\System32\15724.exe
%systemroot%\System32\16827.exe
%systemroot%\System32\16944.exe
%systemroot%\system32\17125.exe
%systemroot%\System32\17421.exe
%systemroot%\System32\18467.exe
%systemroot%\System32\18716.exe
%systemroot%\System32\19169.exe
%systemroot%\System32\19718.exe
%systemroot%\System32\19895.exe
%systemroot%\system32\19905.exe
%systemroot%\System32\19912.exe
%systemroot%\system32\21386.exe
%systemroot%\System32\21726.exe
%systemroot%\system32\22934.exe
%systemroot%\System32\23281.exe
%systemroot%\system32\24242.exe
%systemroot%\System32\24464.exe
%systemroot%\system32\24478.exe
%systemroot%\System32\26308.exe
%systemroot%\System32\26500.exe
%systemroot%\System32\26962.exe
%systemroot%\system32\27213.exe
%systemroot%\System32\28145.exe
%systemroot%\system32\28466.exe
%systemroot%\System32\29358.exe
%systemroot%\System32\32391.exe
%systemroot%\System32\32439.exe
%systemroot%\system32\ndisdrv.sys
%HOMEDRIVE%\s
%systemroot%\system32\kbdsock.dll
%systemroot%\system32\mshlps.dll
%systemroot%\system32\drivers\kdrhkukb.sys
%PROGRAMFILES%\InternetSecurity2010
%systemroot%\System32\lowsec
:Services
lmuytnv
ndisdrv
qvazdxe
:Commands
[purity]
[emptytemp]
[CREATERESTOREPOINT]
[resethosts]
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Reboot your PC and see if the infection is gone.
The infection should hopefully be removed after these steps. Let me know how the machine is running and if you had any problems. You can enable McAfee.We'll disable it again if we need to do more scanning.
Bugbatter
3 Apprentice
•
20.5K Posts
0
January 31st, 2010 09:00
[ Moved from http://en.community.dell.com/forums/t/19319081.aspx ]
I may need to refer to your original log, so I'm pasting it here, and will follow with new instructions.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:58:47 PM, on 1/30/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\acs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\INTERN~1\IEXPLORE.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\INTERN~1\IEXPLORE.EXE
C:\PROGRA~1\INTERN~1\IEXPLORE.EXE
C:\WINDOWS\system32\wscript.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://www.spywarenuker.com/product/camp/SpywareNuker_com/SpywareNukerInstaller.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00010/chm.chm::/files/initial.cab
O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by138fd.bay138.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2613e77d839c60f55d00/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128991253421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://wsp.livedownloads.com/nugster/dlControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbcyahoo/TrueInstallSBC.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
--
End of file - 16053 bytes
tandalloyd
16 Posts
0
January 31st, 2010 11:00
Quick clarification needed on the OTL part of things. When I double click OTL to run it, I'm just a little unclear on what I'm doing from there. I open it, click "Run Scan", then what? Do I tell it to "Clean Up" or "Run Fix" before pasting the text? Or do I just run the scan, then paste the text, then click "Run Fix"? I just don't want to do it wrong.
Thanks
Bugbatter
3 Apprentice
•
20.5K Posts
0
January 31st, 2010 12:00
Thank you for bringing that to my attention.
Let me see if this helps to clarify:
After you have downloaded OTL, doubleclick on the icon to open the program. At the bottom of the console that opens, you will see a white box for text at the bottom. Copy/paste the text into that box. After you have the text pasted in there, click on the Run Fix button.
tandalloyd
16 Posts
0
January 31st, 2010 13:00
All finished. MBAM didn't find anything, so there was nothing to clean. CPU still running at 100% in the task manager. Here is the hijack this logfile right now:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:08:17 PM, on 1/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://www.spywarenuker.com/product/camp/SpywareNuker_com/SpywareNukerInstaller.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00010/chm.chm::/files/initial.cab
O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by138fd.bay138.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2613e77d839c60f55d00/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128991253421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://wsp.livedownloads.com/nugster/dlControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbcyahoo/TrueInstallSBC.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
--
End of file - 15721 bytes
Bugbatter
3 Apprentice
•
20.5K Posts
0
January 31st, 2010 16:00
Let's see if we can find anything else living in there.
McAfee NEEDS to be disabled again per instructions for this, or we will have problems.
Please visit this webpage for download links, and instructions for running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Double click on ComboFix.exe & follow the prompts.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you.
Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log for further review.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
* Additional information on A/V control HERE. * ComboFix is not intended for use with servers.
tandalloyd
16 Posts
0
February 1st, 2010 09:00
All finished. Here is the Hijackthis logfile, followed by the ComboFix logfile. I put a couple spaces in between them so they're easier to separate.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:21 AM, on 2/1/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by138fd.bay138.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128991253421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://wsp.livedownloads.com/nugster/dlControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbcyahoo/TrueInstallSBC.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
--
End of file - 13982 bytes
ComboFix 10-01-31.05 - Tom & Andrea Lloyd 02/01/2010 9:58.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.592 [GMT -6:00]
Running from: c:\documents and settings\Tom & Andrea Lloyd\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
ADS - WINDOWS: deleted 24 bytes in 1 streams.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate
c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\Flags.dtd
c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\UA.dtd
c:\documents and settings\All Users\Application Data\Macromedia\SwUpdate\UAcpt.dtd
c:\documents and settings\Tom & Andrea Lloyd\Application Data\inst.exe
c:\windows\Downloaded Program Files\RdxIE.dll
c:\windows\Fonts\acrsec.fon
c:\windows\MailSwitch.ocx
c:\windows\Readme.txt
c:\windows\system32\15141.exe
c:\windows\system32\17035.exe
c:\windows\system32\17673.exe
c:\windows\system32\23811.exe
c:\windows\system32\25667.exe
c:\windows\system32\26299.exe
c:\windows\system32\28253.exe
c:\windows\system32\28703.exe
c:\windows\system32\30333.exe
c:\windows\system32\31322.exe
c:\windows\system32\4664.exe
c:\windows\system32\7711.exe
c:\windows\system32\9894.exe
c:\windows\system32\SHELLLNK.TLB
c:\windows\system32\uninstall.exe
.
((((((((((((((((((((((((( Files Created from 2010-01-01 to 2010-02-01 )))))))))))))))))))))))))))))))
.
2010-01-31 20:34 . 2010-01-31 20:34 -------- dc----w- C:\_OTL
2010-01-30 18:17 . 2010-01-30 18:17 -------- d-----w- c:\program files\Trend Micro
2010-01-29 21:46 . 2010-01-29 21:46 -------- dc----w- C:\temp
2010-01-28 23:55 . 2010-01-28 23:55 -------- d-sh--w- c:\documents and settings\Default User\IETldCache
2010-01-13 09:13 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-10 15:30 . 2010-01-07 22:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-10 15:30 . 2010-01-07 22:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-09 18:11 . 2010-01-09 18:11 -------- d-----w- c:\documents and settings\Tom & Andrea Lloyd\Application Data\Malwarebytes
2010-01-09 18:11 . 2010-01-09 18:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-09 18:11 . 2010-01-10 15:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-09 01:37 . 2005-06-22 05:43 163840 ----a-w- c:\windows\system32\igfxres.dll
2010-01-03 02:56 . 2010-01-09 01:19 -------- d-----w- c:\documents and settings\Tom & Andrea Lloyd\Local Settings\Application Data\Deployment
2010-01-02 21:50 . 2010-01-02 21:50 -------- d-----w- c:\program files\SystemRequirementsLab
2010-01-02 21:33 . 2010-01-03 01:16 -------- d-----w- c:\documents and settings\All Users\Application Data\DriverScanner
2010-01-02 18:25 . 2010-01-03 01:16 -------- d-----w- c:\documents and settings\Tom & Andrea Lloyd\Application Data\Uniblue
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-29 21:31 . 2003-02-13 03:01 65120 ----a-w- c:\documents and settings\Tom & Andrea Lloyd\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-29 20:15 . 2008-05-28 01:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-01-29 19:56 . 2007-07-20 20:46 -------- d-----w- c:\program files\Common Files\Apple
2010-01-29 19:15 . 2007-12-25 20:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Logishrd
2010-01-29 18:54 . 2003-02-24 02:31 -------- d-----w- c:\documents and settings\All Users\Application Data\DIGStream
2010-01-29 17:40 . 2003-02-09 14:29 -------- d-----w- c:\program files\Common Files\Adaptec Shared
2010-01-29 16:42 . 2003-02-09 14:20 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-01-14 15:08 . 2009-03-18 01:45 -------- d-----w- c:\program files\McAfee
2010-01-13 21:30 . 2009-03-18 03:25 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2010-01-03 01:28 . 2008-05-28 01:17 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-01-01 01:48 . 2009-03-21 19:22 805 ----a-w- c:\windows\PowerReg.dat
2009-12-29 15:03 . 2009-12-29 14:59 -------- d-----w- c:\documents and settings\Tom & Andrea Lloyd\Application Data\HpUpdate
2009-12-27 05:15 . 2008-11-09 19:42 -------- d-----w- c:\documents and settings\All Users\Application Data\1Click DVD Copy Pro
2009-12-21 19:14 . 2006-02-24 19:26 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-10 01:35 . 2006-09-11 01:08 -------- d-----w- c:\program files\Java
2009-12-10 01:32 . 2009-12-10 01:32 152576 ----a-w- c:\documents and settings\Tom & Andrea Lloyd\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-10 01:24 . 2009-12-10 01:24 79488 ----a-w- c:\documents and settings\Tom & Andrea Lloyd\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-10 00:07 . 2009-10-05 12:40 775160 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-12-08 01:55 . 2009-08-18 21:30 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-21 15:51 . 2002-09-03 16:26 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-11-06 13:27 . 2009-11-06 13:27 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2007-03-28 224248]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 4670704]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\Ahead\data\Xtras\mssysmgr.exe" [2004-05-12 196608]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-22 155648]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-15 28672]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-22 126976]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"dvd43"="c:\program files\dvd43\dvd43_tray.exe" [2009-06-29 827904]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-08 1176808]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-11 368706]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"DACSMiniApp"="c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe" [2008-03-13 128256]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 4.0\SetHook.exe" [2004-12-10 53248]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
c:\documents and settings\Tom & Andrea Lloyd\Start Menu\Programs\Startup\
Office Startup.lnk - c:\program files\Microsoft Office\Office\OSA.EXE [1996-11-17 51984]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2003-2-9 45056]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
NETGEAR WG311T Wireless Assistant.lnk - c:\program files\NETGEAR\WG311T\wlancfg5.exe [2005-5-9 4517888]
ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2007-10-3 54512]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"SpecifyDefaultButtons"= 1 (0x1)
"Btn_Search"= 2 (0x2)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\Drivers\mtk.sys --> c:\windows\system32\Drivers\mtk.sys [?]
.
Contents of the 'Scheduled Tasks' folder
2010-01-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
2010-01-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-03-18 17:22]
2010-02-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-03-18 17:22]
2010-02-01 c:\windows\Tasks\SmartDefrag.job
- c:\program files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2010-01-29 21:30]
2010-02-01 c:\windows\Tasks\User_Feed_Synchronization-{ECFB48BD-F7E3-400A-9C02-DF81F1D53A3F}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://att.yahoo.com
uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com
Trusted Zone: soonersports.com\www
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Garmin Internet Explorer Plug-In - hxxps://my.garmin.com/mygarmin/m/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
HKLM-Run-LogitechQuickCamRibbon - c:\program files\Logitech\QuickCam\Quickcam.exe
HKLM-Run-LogitechCommunicationsManager - c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
HKLM-Run-AppleSyncNotifier - c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
HKLM-Run-AdaptecDirectCD - c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
HKU-Default-Run-ALUAlert - c:\program files\Symantec\LiveUpdate\ALUNotify.exe
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-01 10:17
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-3464288083-651284552-2514554312-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(692)
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\hccutils.DLL
.
Completion time: 2010-02-01 10:37:37
ComboFix-quarantined-files.txt 2010-02-01 16:37
Pre-Run: 21,726,224,384 bytes free
Post-Run: 21,389,176,832 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
- - End Of File - - DD7462D1CF5E59BC7D8020E3D8F51E9D
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 1st, 2010 10:00
Please run Hijackthis and place a checkmark next to the following:
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
Close all other windows and click "Fix Checked". Close Hijackthis.
Please run Disk Cleanup in each user's profile: Click "Start > Programs > Accessories > System Tools > Disk Cleanup" Please make sure only the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.
REBOOT.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Please follow these steps to remove older version Java components and update.
Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications.
To disable the JQS service if you don't want to use it:
* Go to Start-->Control Panel-->Java-->Advanced-->Miscellaneous and uncheck the box for Java Quick Starter.
* Click Ok and reboot your computer.
Let me know how things are running at that point. If things seem to be better we will clean up our tools and flush System Restore. After that you should be good to go.
tandalloyd
16 Posts
0
February 1st, 2010 12:00
Completed.
The machine is certainly faster than when we began. The CPU chart runs up to 100% on the task manager only when I'm changing websites or when are graphic or video starts moving on the screen. After it stops moving, the CPU returns to the 6% to 44% range, which I guess is normal. I've never watched it regularly before.
One item that's new is during the rebooting process a window pops open that has folder title "Search". The window contains a yellow folder called "uninst_iess.exe" & also an icon with a picture of gears on it that says "YSearchSuggest.dll". I don't know what that's about, so I just left it alone.
Here's my latest hijack this log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:29:09 PM, on 2/1/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\acs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by138fd.bay138.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128991253421
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://wsp.livedownloads.com/nugster/dlControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbcyahoo/TrueInstallSBC.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
--
End of file - 14117 bytes
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 1st, 2010 13:00
That appears to be related to your Yahoo Search Add-On:
Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
You can go ahead and delete SysRestorePoint from your Desktop. I don't think we'll need that, now taht things are cleaner.
Open a command prompt:
Click start >run > type cmd and hit Enter
Into the command window type the following command: Then hit Enter.
sc delete LiveUpdate
Then reboot.
Please launch HijackThis and place a checkmark next to the following:
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
Close all other windows and click "Fix Checked". Close HijackThis.
Reboot.
Please launch Hijackthis again.
At the Main window select "Open the misc tool section"
Then select "Open uninstall manager"
Then "save list" and save it to your desktop.
Copy and paste that list as a reply to this thread. Thanks.
tandalloyd
16 Posts
0
February 1st, 2010 14:00
Done. Here's the list. That "Search" window is still popping up, but it doesn't have the YSearchSuggest.dll file in there anymore. Now it's just the uninst_iess.exe folder. Just an FYI. Also, on the list below, that 6th entry that says "Adware & Spyware" is an entry I've tried to get rid of for years. If you click uninstall, it just automatically redirects to a website selling antivirus stuff. I quit trying to get rid of it years ago, Again, just another FYI.
1Click DVD Copy Pro 4.0.6.2
1Click DVDTOIPOD 1.3.0.0
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.9
AdWare & SpyWare
Apple Application Support
Apple Software Update
AT&T Yahoo! Applications
AT&T Yahoo! Music Jukebox
BCM V.92 56K Modem
Bonjour
Broadcom Advanced Control Suite
BroadJump Client Foundation
Classic PhoneTools
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Dell Modem-On-Hold
Dell Solution Center
Dell Support Center (Support Software)
DellSupport
Digital Line Detect
DV Network Software
DVD43 v4.4.1
DVDSentry
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Extended Capabilities 4.7
HP Image Zone 4.7
hp instant support
HP Memories Disc
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Update
Intel(R) Extreme Graphics Driver
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 18
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
KODAK EASYSHARE Gallery Upload ActiveX Control
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MediaFACE 4.01
MediaFACE 4.01 Image Library
MGI PhotoSuite SE (Remove Only)
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero Digital
Nero Media Player
Nero Mega Plugin Pack
Nero OEM
Nero PhotoShow Express
NETGEAR Wireless Adapter WG311T
Paint Shop Pro 7
PowerDVD
QuickTime
SBC Yahoo! DSL Home Networking Installer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Shockwave
Smart Defrag
Spybot - Search & Destroy
Support.com Web Controls
System Requirements Lab
The Digital Arts and Crafts Studio
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Media Player (Remove Only)
VSO CopyToDVD 4
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 8
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! IE Search Suggest
Yahoo! Search Protection
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 1st, 2010 16:00
How do you feel about removing these? If you don't use Yahoo Search as an add-on, you won't get that error.
Yahoo! Browser Services
Yahoo! IE Search Suggest
Yahoo! Search Protection
You still have all these listed:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 18
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Did you delete the old versions before updating? Try again to delete all EXCEPT Java(TM) 6 Update 18.
Reboot when done.
Have you tried to manually delete the AdWare & SpyWare Folder?
If the folder still exists, boot into Safemode and delte it.
You might also try Revo on that Adware Program:
http://www.revouninstaller.com/
You have Viewpoint installed. Viewpoint developed a behavioral targeting product in 2006. Viewpoint is associated with a program called viewmgr.exe and the ViewPoint Media Player.
Viewpoint is bundled with AOL, AOL Instant Messenger, Adobe Atmosphere, Netscape 7, etc and sometimes not mentioned in the license agreement. Hardware manufacturers pre-install some of these applications.
ViewPoint Toolbar will redirect your search queries and also transmits non personally identifiable information back to their servers. The Viewpoint Toolbar is listed is also classified as a threat in the CounterSpy Threat Library because it hijacks your search queries and also transmits non personally identifiable information back to their servers.
Viewpoint Manager is a media player often bundled with AIM software. Viewpoint Manager is a useless add on.
Because Viewpoint's software will track your web surfing and tailor advertisements based on the web pages you are visiting, I suggest you remove the program.
** Note: Removing Viewpoint Media Player may cause the program that bundled it to not function as intended. For AOL and AIM it is needed to use their 3D icons known as Super Buddies and for customized themes, etc.
If you wish to remove Viewpoint, end process on ViewManager in Task Manager.
Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
Then remove the Viewpoint folder in your Program Files.
Run Disk Cleanup in each user's profile: Click "Start > Programs > Accessories > System Tools > Disk Cleanup" Please make sure only the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.
Finally let me know how things are running. If things are looking good, we'll remove ComboFix and OTL.
tandalloyd
16 Posts
0
February 2nd, 2010 05:00
I'm open to deleting anything that you recommend. I've made quite a mess of things over the years on this machine & I'm greatly appreciative of your assistance thus far. Could I please get specific instructions on how to effectively remove these items that you've listed? The reason I ask is because I've deleted, or removed, various programs over the years, only to see little bits of them left over during this cleaning that we've been doing. I just want to make sure I get it totally right. Here are the items I need instructions on:
Yahoo! Browser Services
Yahoo! IE Search Suggest
Yahoo! Search Protection
You still have all these listed:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 18
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
As for the Adware/Spyware thing on my add/delete programs list, I've never been able to actually locate a physical file on the C: drive for it. I don't know who to get rid of it.
Thanks
Bugbatter
3 Apprentice
•
20.5K Posts
0
February 2nd, 2010 09:00
Did you try Revo Uninstaller on the Adware/Spyware that is listed in Add/Remove?
You can use it on these as well if you do not want that Yahoo stuff:
Yahoo! Browser Services
Yahoo! IE Search Suggest
Yahoo! Search Protection
As far as the Java:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Click the Remove or Change/Remove button.
Close Add/Remove.
Next:
* In Windows Explorer, navigate to C:\Program Files\Java =this folder. Delete any subfolders for the Java versions that you just removed.
* Do NOT delete C:\Program Files\JavaVM =this folder, if found!
That will leave you with only the most recent version that includes Update 18. :emotion-1:
tandalloyd
16 Posts
0
February 2nd, 2010 10:00
Thanks. All instructions are completed. I just ran Revo on the adware/spyware thing. I've currently got a report up that lists "leftover registry items" that it wants me to carefully verify before deleting. I've not done anything yet from there. WIth good reason, I'm a bit timid in the registry now. Anyway, when Revo ran, it did auto-launch the webpage that the adware/spyware is related to. It's something called Adwareremovergold.com. McAfee tagged it as a "dont go there" site & it's located in the netherlands. Lots of bad stuff reported on it. I just want it gone! Please advise on how to proceed.
Thanks