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soledad530

updated

22 years ago

0

2536

May 10th, 2004 18:00

Help reading HIJACK THIS log

I'm trying to remove a large icon on my desktop called "Search the Web".  Also, everytime I restart my computer and open IE a popup from "Search the Web" opens and covers my whole screen.

Thanks for your help...

Logfile of HijackThis v1.97.7

Scan saved at 3:12:37 PM, on 5/9/2004

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\GRXP4EXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\SYSTEM\SCARDSVR.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\WINDOWS\PCTVOICE.EXE

C:\WINDOWS\SYSTEM\HIDSERV.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\STARTEAK.EXE

C:\COMPAQ\EAKDRV\EAUSBKBD.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\WINDOWS\LOADQM.EXE

C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE

C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\WINDOWS\SYSTEM\MSHTA.EXE

C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

C:\PROGRAM FILES\DIGSTREAM\DIGSTREAM.EXE

C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE

C:\PROGRAM FILES\NIKON\NKVIEW5\NKVMON.EXE

C:\PROGRAM FILES\ROAD RUNNER\MEDIC\RRMEDIC.EXE

C:\PROGRAM FILES\PALM\HOTSYNC.EXE

C:\COMPAQ\CPQINET\CPQINET.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\PROGRAM FILES\BROADJUMP\CORRECTCONNECT ENGINE\CCD.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nyc.gov/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir2.dll?s=consumericon&c=2C01&lc=0409

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;localhost

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (file missing)

O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL

O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: (no name) - {82599E0A-8C81-11d7-9F97-0050FC5441CB} - C:\WINDOWS\SYSTEM\shdocvw.dll

O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe

O4 - HKLM\..\Run: [CpqBootPerfDb] C:\Cpqs\Scom\CpqBootPerfDb.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay

O4 - HKLM\..\Run: [system] C:\systemsearch.hta

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [ScardSvr] C:\WINDOWS\SYSTEM\ScardSvr.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRA~1\MESSEN~1\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

O4 - Startup: Medic.lnk = C:\Program Files\Road Runner\Medic\RRMedic.exe

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O4 - User Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

O4 - User Startup: Medic.lnk = C:\Program Files\Road Runner\Medic\RRMedic.exe

O4 - User Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

O9 - Extra button: Run DAP (HKLM)

O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll

O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010620/qtinstall.info.apple.com/qt502/us/win/QuickTimeInstaller.exe

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37869.3822453704

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

 

  • ChrisRLG

    2 Intern

    3945 Posts

    122

    0

    Posted May 10th, 2004 21:00

    Check these in hijackthis, AND WITH ALL OTHER WINDOWS CLOSED, fix checked.

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (file missing)
    O3 - Toolbar: (no name) - {82599E0A-8C81-11d7-9F97-0050FC5441CB} - C:\WINDOWS\SYSTEM\shdocvw.dll
    O4 - HKLM\..\Run: [system] C:\systemsearch.hta
    O4 - Startup: Medic.lnk = C:\Program Files\Road Runner\Medic\RRMedic.exe
    O4 - User Startup: Medic.lnk = C:\Program Files\Road Runner\Medic\RRMedic.exe

    Then Reboot to safe mode (F8 on boot) and delete the following files/folders:-
    NOTE: To avoid the risk of any of the above not being found due to them having the 'Hidden' attribute, first make sure that in Folder Options > View hidden and operating system files are set to show:
    How to Show Hidden/System Files : http://www.xtra.co.nz/help/0,,4155-1916458,00.html

    File > > C:\systemsearch.hta

    Then Reboot and post a fresh log for me to check.

  • 122

    0

    Posted May 11th, 2004 01:00

    Thanks Chris...It worked!

     

    Logfile of HijackThis v1.97.7

    Scan saved at 9:56:28 PM, on 5/9/2004

    Platform: Windows ME (Win9x 4.90.3000)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL

    C:\WINDOWS\SYSTEM\MSGSRV32.EXE

    C:\WINDOWS\SYSTEM\MPREXE.EXE

    C:\WINDOWS\SYSTEM\MSTASK.EXE

    C:\WINDOWS\SYSTEM\SCARDSVR.EXE

    C:\WINDOWS\SYSTEM\GRXP4EXE.EXE

    C:\WINDOWS\SYSTEM\SPOOL32.EXE

    C:\WINDOWS\SYSTEM\mmtask.tsk

    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

    C:\WINDOWS\EXPLORER.EXE

    C:\WINDOWS\TASKMON.EXE

    C:\WINDOWS\SYSTEM\SYSTRAY.EXE

    C:\WINDOWS\PCTVOICE.EXE

    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\STARTEAK.EXE

    C:\WINDOWS\SYSTEM\HIDSERV.EXE

    C:\CPQS\SCOM\CPQBOOTPERFDB.EXE

    C:\WINDOWS\SYSTEM\WMIEXE.EXE

    C:\WINDOWS\LOADQM.EXE

    C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE

    C:\COMPAQ\EAKDRV\EAUSBKBD.EXE

    C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE

    C:\WINDOWS\SYSTEM\QTTASK.EXE

    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

    C:\PROGRAM FILES\DIGSTREAM\DIGSTREAM.EXE

    C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE

    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE

    C:\PROGRAM FILES\NIKON\NKVIEW5\NKVMON.EXE

    C:\PROGRAM FILES\PALM\HOTSYNC.EXE

    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE

    C:\COMPAQ\CPQINET\CPQINET.EXE

    C:\WINDOWS\SYSTEM\DDHELP.EXE

    C:\WINDOWS\SYSTEM\STIMON.EXE

    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE

    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nyc.gov/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir2.dll?s=consumericon&c=2C01&lc=0409

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;localhost

    O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL

    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun

    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe

    O4 - HKLM\..\Run: [CpqBootPerfDb] C:\Cpqs\Scom\CpqBootPerfDb.exe

    O4 - HKLM\..\Run: [LoadQM] loadqm.exe

    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray /deaf

    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

    O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"

    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

    O4 - HKLM\..\RunServices: [ScardSvr] C:\WINDOWS\SYSTEM\ScardSvr.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRA~1\MESSEN~1\msmsgs.exe" /background

    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe

    O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

    O4 - User Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe

    O4 - User Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE

    O9 - Extra button: Run DAP (HKLM)

    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

    O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll

    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

    O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/20010620/qtinstall.info.apple.com/qt502/us/win/QuickTimeInstaller.exe

    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37869.3822453704

    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

     

  • ChrisRLG

    2 Intern

    3945 Posts

    122

    0

    Posted May 11th, 2004 21:00

    This is my normal post for when you are clear - which you now are:-
    ------------------------
    How on earth did I get infected with all that spyware in the first place? http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?;act=ST;f=38;t=3051
    Also available from here :- http://www.computercops.biz/postlite7736-.html or http://boards.cexx.org/viewtopic.php?t=957
    --------------
    Look at the info on my website regarding malware (Link below). Some things you can do to stop getting infected again:-

    Spybot S&D, Ad-aware Run weekly - or after a heavy internet session.
    Spybot S&D v1.3 also have a run time module that runs in the background.

    Spywareblaster & Spywareguard, first sets kill bits to stop known bad activeX controls installing, second acts like your AV to stop browser hijacks and installing of known badies.

    Also ie-spyad (Link on my site), puts 4000 bad sites in your restricted (banned) sites list, to stop you accidentaly getting sent to a bad site, it has optional list of "bad" adult sites to install as well.

    All those with links from my site. Do remember just like Anti-Virus they need to be updated regularly, I do mine weekly, Anti-Virus hourly.

    Another good program winpatrol from here.

    With these and a firewall in place I have to try various bad sites when checking peoples hijackthis logs looking to sort bad from good, and I have not yet been infected. Still time for it to happen LOL.