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January 16th, 2011 11:00
Install Shield Update Manager Removal
I just reformatted my Aunt's dell desktop with XP3. She keeps getting an "error # 3" and there is a symbol by the clock that says "Install Shield Update Manager." I think there is a relationship between the two. From the bit of research that I have done I believe the Install Shield is from the program Word Perfect. I would like to remove the Install Shield Manager. It does not appear in the add/remove programs. Is there a utility that would allow me to remove this program?
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Bugbatter
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January 16th, 2011 11:00
Software vendors purchase the Update Service from InstallShield, as a tool to deliver updates to you
See if any of the uninstaller information here helps:
http://kb.flexerasoftware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=Q111106&sliceId=
http://consumer.installshield.com/faqs_us.asp
http://forums.majorgeeks.com/showthread.php?t=138040
Annie70
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January 16th, 2011 13:00
Bugbatter-thanks. I will try to do a remote assist on her computer tomorrow to remove the Install Shield Update Manager.
Bugbatter
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January 16th, 2011 16:00
You're welcome. Good luck with the remote. :emotion-15: