The past few days my firewall has been showing disabled when I turn my computer on. Sometimes it works if I click the "enable" link and sometimes it does not. I just received the newest version of this software a week ago. I am on Windows XP Home Edition. The same day I also installed Webroot Spy Sweeper.
Let's start out by seeing what's running on your system. Follow the instructions for posting a HiJackThis log, pinned at the top of this forum. If your still not sure how to do it, just post back and i'll see if I can help you with it.
I thought you didn't want to try posting a log. If your interested, here's how you do it...:
Download, unzip and run HiJackThis. Click "Scan", then "Save log" (it's the same button). When Notepad pops up, right-click on the text and select "Select all", then right-click again and select "Copy", next reply back to this message, then right-click in the message body and select "Paste"; post the message. Close both Notepad and HijackThis. Don't fix anything with it just yet, as most of what it reports is good.
We'll use that to see what's running on that system that might be causing the problem.
Don't fix anything just yet, let's see if we can get some help from some excellent programs; these are completely free to use for as long as you like.
First, let's go to www.trendmicro.com and click "Free Online Scan". It'll take a few minutes to download and install. When it's down, select all available drives and click "Scan". This will pick up things that McAfee misses.
Next, download, install and run AdAware SE Personal. Next, click "Start", then check(tick) "perform a full system scan". then click "Next". When it's done, check(tick) everything it finds, then click "Next".
Next, download, install and run Spybot S&D. Next, click "Check for Updates". If any are available, check(tick) all of them off, then click "Download Updates". When it's done, click "Search & Destroy", then "Check for Problems". Check(tick); allow it to fix everything it finds.
Go to Add/Remove programs and let me know if something like:
Windows Ad Control
MyWay
is listed anywhere. It could be in just part of the entry, like "MyWay Search", or "MyWay Speedbar".
When you done, post back a new log and we'll see what we have left. If you need me to walk you through any of these, just let me know. These programs are 'safe', otherwise I wouldn't have recommended them.
Ok. Then i'm sorry, there's nothing I can do to help you at this point. I've shown you the problems on your system - we couldv'e them the hard way, with HiJackThis. Try searching GOOGLE on the items highlighted in red for more information.
christin814
26 Posts
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Posted December 31st, 2004 00:00