Unable to load Windows Updates

​Windows XP Professional SP2​

​Version 5.1.2600​

​Dell Latitude D10 x 86​

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​When I try to install IE 7 I get the following message ​​"Windows Internet Explorer Installation Failed to Complete.​​"​

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​I have tried the Microsoft recommendations but these do not seem to work for me. I have looked in Microsoft for help but when I entered my windows code I was told to go to Dell for help.​

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​sjseery.​

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​Logfile of Trend Micro HijackThis v2.0.2​
​Scan saved at 19:53:39, on 13/04/2008​
​Platform: Windows XP SP2 (WinNT 5.01.2600)​
​MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)​
​Boot mode: Normal​

​Running processes:​
​C:\WINDOWS\System32\smss.exe​
​C:\WINDOWS\system32\winlogon.exe​
​C:\WINDOWS\system32\services.exe​
​C:\WINDOWS\system32\lsass.exe​
​C:\WINDOWS\system32\svchost.exe​
​C:\Program Files\Windows Defender\MsMpEng.exe​
​C:\WINDOWS\System32\svchost.exe​
​C:\Program Files\Intel\Wireless\Bin\EvtEng.exe​
​C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe​
​C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe​
​C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe​
​C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe​
​C:\Program Files\Alwil Software\Avast4\ashServ.exe​
​C:\WINDOWS\system32\spoolsv.exe​
​C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe​
​C:\Program Files\Maxtor\Sync\SyncServices.exe​
​C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE​
​C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe​
​C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe​
​C:\WINDOWS\system32\svchost.exe​
​C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe​
​C:\Program Files\Alwil Software\Avast4\ashWebSv.exe​
​C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe​
​C:\WINDOWS\Explorer.EXE​
​C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe​
​C:\WINDOWS\system32\hkcmd.exe​
​C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe​
​C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe​
​C:\WINDOWS\system32\rundll32.exe​
​C:\Program Files\Common Files\Real\Update_OB\realsched.exe​
​C:\WINDOWS\V0230Mon.exe​
​C:\WINDOWS\system32\ctfmon.exe​
​C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe​
​C:\Program Files\Mozilla Firefox 3 Beta 5\firefox.exe​
​C:\Program Files\Trend Micro\HijackThis\HijackThis.exe​

​R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.iol.ie​
​R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local​
​O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll​
​O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll​
​O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll​
​O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll​
​O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)​
​O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll​
​O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll​
​O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll​
​O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll​
​O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe​
​O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe​
​O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"​
​O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe​
​O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent​
​O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot​
​O4 - HKLM\..\Run: [V0230Mon.exe] C:\WINDOWS\V0230Mon.exe​
​O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe​
​O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe​
​O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')​
​O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')​
​O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')​
​O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')​
​O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')​
​O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')​
​O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll​
​O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll​
​O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll​
​O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll​
​O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL​
​O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe​
​O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe​
​O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe​
​O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe​
​O14 - IERESET.INF: START_PAGE_URL=http://www.google.com​
​O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab​
​O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204​
​O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1207945629968​
​O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab​
​O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab​
​O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab​
​O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su2/CTL_V02002/ocx/15031/CTPID.cab​
​O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL​
​O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe​
​O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe​
​O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe​
​O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe​
​O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe​
​O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe​
​O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe​
​O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe​
​O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe​
​O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe​
​O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe​
​O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe​
​O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe​
​O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe​
​O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe​
​O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe​
​O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe​
​O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe​

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​End of file - 9045 bytes​