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Posted April 1st, 2022 11:00
Hi,
Which model drives are the existing and new ones? Which enginuity version are you on?
1829
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Posted April 7th, 2022 23:00
I think a got a different disks, we are getting new ones now, i will write you back since i replace the disk and i shall see if the new ones are okay.
1787
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Posted April 12th, 2022 05:00
1783
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Posted April 12th, 2022 09:00
Hello NenadN,
What does it state in the UnexpectedNRDrives.log file?
1777
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Posted April 13th, 2022 00:00
It doesn't show a lot of info
1769
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Posted April 13th, 2022 10:00
Hello NenadN,
What were the drive size and speed that were in your system, & what drives size & speed did you replace them with?
1749
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Posted April 13th, 2022 23:00
We were replaced with a compatible drive, 300Gb 15K. But also we tried replacing this drive a few time, also all the time with new drives, and we are continuing getting this error.
DELL-Sam L
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1745
1
Posted April 14th, 2022 08:00
Hello NenadN,
Since you have tried multiple drives and you are still getting the same message it is best to open a support case so we can see what is going on as to why it is not adding the drive.