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azhar4uf

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azhar4uf

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May 8th, 2013 15:00

SC_DISK_ERR4 on AIX

On AIX machine it reported the following error and it reported errors for some disks coming from fscsi2. can we ignore this error messages ?

LABEL:      SC_DISK_ERR4
IDENTIFIER: DCB47997

Date/Time:   Tue May  7 21:50:42 PDT 2013

Sequence Number: 636

Machine Id:  00F80D684C00
Node Id:     hhssvdr246204
Class:       H
Type:        TEMP
WPAR:        Global

Resource Name:   hdisk61

Resource Class:  disk

Resource Type:   SYMM_VRAID

Location:    U5802.001.RCHE058-P1-C1-T1-W500009720855A95C-L9000000000000

VPD:

    Manufacturer................EMC
    Machine Type and Model......SYMMETRIX
    ROS Level and ID............5876
    Serial Number...............82279000
    Part Number.................000000000000400957000192
    EC Level....................605482
    LIC Node VPD................0279
    Device Specific.(Z0)........00
    Device Specific.(Z1)........40
    Device Specific.(Z2)........000000300D9C09000260019C
    Device Specific.(Z3)........12000000
    Device Specific.(Z4)........54110000
    Device Specific.(Z5)........D580
    Device Specific.(Z6)........45

Description

DISK OPERATION ERROR

Probable Causes

MEDIA

DASD DEVICE

User Causes

MEDIA DEFECTIVE

    Recommended Actions
    FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
    PERFORM PROBLEM DETERMINATION PROCEDURES

Failure Causes

MEDIA

DISK DRIVE

    Recommended Actions
    FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
    PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data

PATH ID

       0

SENSE DATA

0A00 2800 04DC 8900 0000 0804 0000 0000 0000 0000 0000 0000 0200 0300 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 5A13 0006 8540 0000 0000 0000 0000 0000 0000 0000 0083 0000

0000 0035 001D

  • PedalHarder

    4 Apprentice

    •

    465 Posts

    3032

    0

    Posted May 8th, 2013 22:00

    This is a TEMP error so the command must have been retried and was successful. It's possible to get these if thee is an issue in your fabric somewhere. How often does this message occur? To confirm a fabric based issue, take a look at the error counters on the relevant switch ports between host and array. If the error counts increase over time, you need to rectify that. These type of messages can also occur when local or remote replication control commands are run (SRDF / Timefinder) You can look at correlating the times of the AIX errors with the events in the Symmetrix audit log (symaudit). If it turns out  be related to this activity, they can be safely ignored.
    If none of these check out, log an SR and get EMC to check the FA port events for a correlation.

  • Fenglin1

    6 Operator

    •

    2074 Posts

    3032

    0

    Posted May 9th, 2013 00:00

    look at the sense data


    0A00 2800 04DC 8900 0000 0804 0000 0000 0000 0000 0000 0000 0200 0300 0000 0000


    03 Indictate the SCSI Command Timeout which did not complete within the allowed time.

    if you don't see many similar continuous errors logged on your disks. You may ignore the error.