Hello Marc,

You need to have a minimum of 5 drives in your VNX5300.  Here is a link to a KB that maybe of assistance as well. https://dell.to/32DXTcm 

Also here is a link to a video as well. https://dell.to/3phzrqS

Hi, 

there's 13 x 600gb  disk in the unit. 

I tried the ctrl + C  to stop the post and then do the Recover but it crash with error 0X0000018F and then restart the process.  

I would like to see the post you sent me the link but it's mentionning that I need permission to view the link. 

thanks 

Marc 

Hello Marc,

Are the drives that you inserted EMC drives or just general drives?

Hi, 

How would I know that. They are SEagate 600gb  15K in a caddy that fit in the VNX. There's no EMC wrote on it. 

thanks 

Marc 

Hi All Disk Caddy are # 005049274 that are in the List 

Hello Marc,

Here is the link to EMC VNX5100 and VNX5300 Series Storage Systems Disk and OE Matrix. You will need to confirm that your drives are on the list.  If your drives are not then they will not work with your VNX5300.

https://dell.to/2UqMNTC

Hello Marc,

Here is a link to a KB that can help you find the control station ip of your VNX5300. https://dell.to/2IBFwOd

Good day , 

Thanks for the link but I can't view it: This article is permission based. Find another article.

would you know the reason why ? 

thanks 

Hi, 

I have a Dell account but not EMC where should I create an Account for EMC? 

thanks 

Hello Marc,

Do you have an EMC account?

Hello Marc,

You should get a login screen and you can create an account on there and it should let you view the KB once you are logged in as the KB is customer readable.  Here is a link to the account if you need it. https://dell.to/3lJ6sdC