SupportAssist isn't showing the right updates

Question

The only updates SupportAssist shows me is a BIOS update, which is the exact same one I have and keeps asking me to download, despite having it. It won't show me actual updates that are needed, such as my graphics card that was a month overdue

RayDizzle18 · Answer

Having the same issue. Expect not from support assist but from Alienware update. Please fix

trkyle · Answer

Same here. In fact it always tells me I need updates that I already have after the scan is completed. Now I am afraid to install any updates for fear of overwriting or corrupting something by installing it twice if possible. For example: It tells me to urgently flash my BIOS to my current version every time, scary. Update is broken. Dell fix it please.

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