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April 16th, 2024 07:26

VNXe3200 - Issue with Pool Creation

Hello

Maybe some can help me. When I'm trying to create pool, it gives me this error

In chrome Developers options, I can see two red requests.

These are full request urls

https://x.x.x.x/api/types/storageTier/instances?compact=true&visibility=Engineering&per_page=99999&fields=tierType%2CdisksUnused%2CsizeFree%2CraidConfigurations&page=1

https://x.x.x.x/api/types/storageTier/instances?compact=true&visibility=Engineering&fields=tierType%2CraidConfigurations%2CtierType%2Cid&page=1&per_page=100&orderby=tierType%20ASC&filter=(id%20eq%20%22%22)

When I am trying to run this URLs directly in chrome, first one is giving response, but in second one there is no records. (entries section is blank)

What I have tried:

1. Restarting SP

2. Removing and inserting disks

3. As I have other storage pools, removed disks and inserted same kind of disks which I am using right now (same error)

4. Removing disks, but still, error is same

5. Tried to expand working pool (I thought problem maybe in creating pool), still the same error.

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6.9K Posts

April 16th, 2024 14:27

Hello LevanM,

What is your current OE on your VNXe3200?

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April 17th, 2024 10:22

@DELL-Sam L​ Hello

OE is: 3.1.17.10229825

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6.9K Posts

April 17th, 2024 15:40

Hello LevanM,

Have you tried a different browser to see if you are getting the same error?

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April 17th, 2024 21:35

@DELL-Sam L​ 

Yes, I have tried Chrome, Firefox (also old version of Firefox), Internet Explorer, but same issue

Moderator

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6.9K Posts

April 18th, 2024 16:02

Hello LevanM,

Are you getting timeout errors doing any other operations or is it just when you try to create a pool? Have you uninstalled and reinstalled unisphere on your system?

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April 19th, 2024 09:24

@DELL-Sam L

I am getting error only during pool creation. Everything else is working.

And I am not using any software for creating pool. I am using web to access storage. 

Moderator

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6.9K Posts

April 19th, 2024 15:49

Hello LevanM,

Have you tried to create the pool using CLI and see if you are getting the timeout error? Here is the link to the CLI guide if you need it. https://dell.to/49GMWX7

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370 Posts

April 24th, 2024 14:04

agreed with @DELL-Sam L .

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