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January 15th, 2024 16:03
internet connectivity
Vostro 3020 Tower Desktop
Hello everyone
My computer is DELL VOSTRO 3020
Internet connectivity is completely normal and I surf the Internet without any problems at all.
The SUPPORT ASSIST application alerts me that I have updates available and when I try to install them I get the message that appears in the attached photo.
I am well aware that the message is false and incorrect.
What can be done about it???
When I connect to the DELL website and try to scan and look for updates manually, I get a message that all the drivers are up to date and no update is required.
Can someone explain to me what is going on here?
I must point out that in addition to everything I said here.... I made sure beyond any doubt that the application is enabled through the Windows firewall so that this option of the lack of connectivity was also ruled out
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redxps630
11 Legend
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January 16th, 2024 03:10
automatic bios update is risky.
if your pc is working pefectly, do not update bios.
we often user reported automatic video card, WLAN etc. driver update cause a working computer to become headache.
Support Assist - you'll only need this if you need to contact Dell Tech Support for any reason. If there's nothing wrong with your computer, just don't bother with it. It has a history of security flaws, and it makes sense for people who aren't tech savvy at all, or for Dell technicians who need to access your computer remotely.
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redxps630
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January 15th, 2024 18:21
SA is Dell AI bloatware. You can either ignore its erroneous msg or better uninstall SA.
rafi-peleg
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29 Posts
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January 15th, 2024 18:44
@redxps630 what ????
are you serious????
Let's assume for a moment that I remove this software as you suggested.
How can I update drivers and BIOS automatically?
(edited)