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Vostro 3670, POST, power button 2 amber, 7 amber
When plugged in the power button blinks a repeated series of 2 amber then 7 amber. It does not boot up. What does this mean?
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When plugged in the power button blinks a repeated series of 2 amber then 7 amber. It does not boot up. What does this mean?
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Chino de Oro
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April 30th, 2024 01:22
The following article is a reference guide to the codes available on each model and what those codes mean. They change through the various models and years. These indicators are merely a starting point to narrow down any troubleshooting you carry out to identify the cause of your current issue. You can use this as a starting point to narrow down the proper troubleshooting guide you need. Alternatively, you can click on Get Help Now to contact technical support for further help and they are looking for these indicators as well.
https://www.dell.com/support/kbdoc/en-us/000132290/a-reference-guide-to-the-vostro-desktop-diagnostic-indicators
rshall_99
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April 30th, 2024 01:48
@Chino de Oro Thank you for responding. I'm not sure I am reading the table correctly, but it appears the problem description is CPU. The recommended solution is "contact technical support". Can a CPU be fixed?
Chino de Oro
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April 30th, 2024 03:13
Processor is rarely failed. Which is the specific Vostro do you have? Is it still under warranty? Is there any work being done leading to the issue?
rshall_99
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April 30th, 2024 17:54
@Chino de Oro It is a Vostro 3670 with an Intel i7 Eighth generation processor, purchased in 2018. The warranty ran out in 2022. The hard drive failed (according to Best Buy Geek Squad) a few weeks ago. They put in a new SSD and installed Windows 10. While setting it up I received a message from Microsoft asking to upgrade to Windows 11. It was in the process of downloading and installing Windows 11 when it failed. It hasn't booted since. Is it possible it is stuck trying to complete the Windows 11 download and install? Thank you.
bradthetechnut
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May 1st, 2024 00:35
Best way to install Win11 is download it to an 8GB or bigger flash drive formatted to FAT32. Then install from the flash drive. If you get a pop-up asking what partition to load Win11 on, delete all previous partitions. Partitions labeled System and MSR might not delete. That's normal. When you click Next/Install, Win11 will create the necessary partitions. If needed, use F12 immediately upon startup to select loading from USB.
Download Windows 11 Microsoft site
Chino de Oro
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May 1st, 2024 01:45
To figure out what cause the system hung and trying to repair it, you can resolve the issue faster by wiping the SSD and perform a clean Windows installation as suggested by Brad.
Review the process of Windows 11 reset/installation below and decide if you are comfortable with doing it yourself. Ask questions if needing help. There are two links, one from Dell and the other from Microsoft:
https://www.dell.com/support/kbdoc/en-us/000192698/reset-or-reinstall-windows-11-on-your-dell-computer
https://www.microsoft.com/en-us/windowsinsider/cleaninstall