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March 6th, 2024 16:58
Dell Vostro 3520 Startup Hang
I bought a used Vostro 3520. Yesterday, it automatically restarted after Windows 10 loading and it showed a black screen. Please tell me the solution.
Thanks.
Unsolved
1 Rookie
•
1 Message
0
79
March 6th, 2024 16:58
I bought a used Vostro 3520. Yesterday, it automatically restarted after Windows 10 loading and it showed a black screen. Please tell me the solution.
Thanks.
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ejn63
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30.2K Posts
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March 6th, 2024 17:04
If you've loaded a clean copy of Windows 10 on the system, you could be missing a driver or drivers; that said, run a full diagnostic on the system before proceeding. F12 at powerup to get to the diagnostics.
If the system does not pass diagnostics, the best course of action is to return the system to the seller for a refund. If it does, you have your choice of a return or investing time in troubleshooting/reinstalling Windows.