Dell Vostro 5480 broken hinge

Question

I have a dell vostro 5480 ( a touchscreen one) and one of the hinge are split horizontally and it strating split a border of the screen a bit, I've tried to visit my local repair shop but all of them said that because it is a touch screen model so they cannot done any repair without broken the screen itself and the only solution are to replace the whole screen panel and it will come with a new hinge. Does this the only way that can be done? I can lose the touchscreen option if that is going to save my screen rather than replace it whole. By the way, the machine warranty had ended for a long time ago.

U2CAMEB4ME · Answer

Welcome to the Dell Community @Pond511

Could you take a picture of the damage and post it.

The panel can be replaced but there could be more damage than just that.

https://www.parts-people.com/index.php?action=category&id=145&subid=741&refine=lcd+screen

Best regards,

U2

Pond511 · Answer

@U2CAMEB4ME This is the picture of the broken part, it isn't completely came off just have a big gap and when the screen fold and unfold it widen a bit. Thanks a lot

Pond511 · Answer

@U2CAMEB4ME

U2CAMEB4ME · Answer

@Pond511  If it is not separating at the base and only the LCD lid. Then you may only need to replace this. https://www.ebay.com/sch/i.html?_from=R40&_nkw=0DC02Y&_sacat=0&_sop=15 Regards, U2

Pond511 · Answer

@U2CAMEB4ME So what did you said is that if the base wasn't split then I only need to replace the back panel part, I will look further more to it Thanks a lot.

U2CAMEB4ME · Answer

@Pond511

Yes if the base has not begun to split then you may only need the lid.

This is what to look for.

Gnarled nut.PNG

This is not your model, just a representative.

If the base screws are all intact then the lid will just need to be replaced.

While your in there checking tighten down any screws that are loose.

https://www.dell.com/support/manuals/en-us/vostro-14-5480-laptop/vos14-5480om/working-on-your-computer?guid=guid-9ccd6d90-c1d1-427f-9e77-d4f83f3ad2b6&lang=en-us

Regards,

U2

Pond511 · Answer

Thanks for the advice and the instructions link, I will look for any loose screws and other damage as well. I'm a newbie at removing a PC so what did I have to remove to get access to that area?

U2CAMEB4ME · Answer

@Pond511  Look in the manual for 'Remove the Base Cover' Removing the base cover should give you access to the Base Hinge Screws. Check for any damage or loose screws. Regards, U2

Pond511 · Answer

@U2CAMEB4ME upon my removal I found only the hinge was broken, the other parts still intact and all the screw are tight.

Pond511 · Answer

Is this it? Spoiler     Is this what I have to look for?

U2CAMEB4ME · Answer

That's great @Pond511

One less thing to worry about!!!

Now comes finding the, part number, the part, then ordering and replacing.

I cannot find a part number.

There are some but they are NON-touch.

You could look for the parts/part numbers, you need by searching your Service Tag.

https://www.dell.com/support/home/en-us?l=en

Look under "View Product Specs"

Regards and good luck,

U2

NOTE:

Post the part numbers if you need help finding them.

Pond511 · Answer

I don’t mind the non-touch unless it wasn’t compatible, can I replace it myself.@U2CAMEB4ME

Pond511 · Answer

@U2CAMEB4ME I'm starting to disassembly the display to see the actual damage, Will update you soon.

Pond511 · Answer

Two problems arise and I think I have to call it a day.

1. After unscrew the metal hinge connector from the base I can't get it to open and remove the display assembly, it was stuck as picture attached

2. I found little piece of black curved like plastic that broken on one end and can't seem to find where was it come from, I've looked everywhere, check each component on the base but there is no obvious missing part or broken locked.

Thanks for the help

@U2CAMEB4ME

Vostro

Dell Vostro 5480 broken hinge

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