wlourens

updated

5 years ago

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wlourens

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October 15th, 2021 11:00

Vostro 15 Bios update failed to launch

Hi,

I'm trying to update my BIOS on my Vostro 15 5000 Series, as the performance is bad as per video: https://www.youtube.com/watch?v=qonRELttRbk&ab_channel=DellSupport

However update of BIOS fail to launch as per error in Dell Update software:

1.jpg2.jpg

 

I also manually downloaded the bios update.exe file, however nothing happens when I execute the Vostro_5468_1.16.0.exe on my laptop.  I tried running it as administrator in Windows 10.  Also force launching it from command prompt had no effect.

3.jpg

Please help.

  • U2CAMEB4ME

    6 Operator

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    Posted October 16th, 2021 04:00

    Welcome to the Dell Community   @wlourens 

    First method:

    Create a new folder on your desktop named “BIOS Update”

    Then download your BIOS update from your Driver Support page.

    Dell Vostro 5468 and Vostro 5568 System BIOS:

    https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=2mv3f&oscode=wt64a&productcode=vostro-14-5468-laptop

    Copy the update to that folder you just created.

    Close all Windows and Apps you may have open.

    Go to the folder and right click on the update file and “Run as Administrator”

    Second method:

    Create a bootable USB drive using “Rufus”

    https://rufus.ie/

    Under “Boot Selection” chose “Free DOS”

    Copy the BIOS update to the bootable USB drive you just created..

    Insert USB drive, power-on and start tapping the “ F12 “ key.

    Boot from USB and run the BIOS update.

    After reboot test and post any results.

    Best regards,

    U2

    Note: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system.

  • wlourens

    1 Rookie

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    Posted October 18th, 2021 22:00

    Thank you @U2CAMEB4ME!!

    The first method still did not launch, but the 2nd method worked

    Best Regards,

     

  • U2CAMEB4ME

    6 Operator

    6245 Posts

    944

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    Posted October 19th, 2021 01:00

    Your very welcome @wlourens 

    Regards,

    U2