Windows installation doesn't recognize SSD

Question

Hey everyone, So after looking everywhere on the internet for a solutions for this problem, for which none of them worked, I've decided to try my luck here. My problem occures when I plug in a USB thumb drive with windows 10 installation on it everything works perfectly up to the point where I need to choose a drive to install or format.  That window show me there are no drives on my computer. I'm writing this post from the same computer which makes it so weird. The computer works mostly ok, but I want a clean install of windows.  Please help me, no solution seems to work so far, I'm stumped! Thank you very much!!

ejn63 · Accepted Answer

That's a fairly new system and an old Windows release.

You can:

Make a Windows boot flash drive with the latest release:

https://www.microsoft.com/en-us/software-download/windows10

Or, put the RAID driver on the flash drive, pause the install and load it (F6),

Under SATA, look for Intel Rapid storage driver:

https://www.dell.com/support/home/en-us/product-support/product/vostro-15-5590-laptop/drivers

Or, reset the drive to AHCI rather than RAID mode (note: if you're dual-booting an existing OS, this will break the old OS). F2 at powerup to change the system to AHCI rather than RAID mode.

ejn63 · Answer

We need to know what model system you have (IVostro 5579, 5591, etc.), and what type of SSD you're installing (card/M.2 and if so, NVMe or SATA, or 2.5" SATA). Model number is on the setup screen (see below) and on the label on the bottom of the system.

Also, what release of Windows 10 do you have (19042, etc.)?

Does setup (F2 at powerup) see the drive you're trying to install?

Galyaishc · Answer

So I have Vostro 5590.

My drive is : BC511 NVMe SK Hynix 512GB, thats the same drive that came with the PC, I'm trying to use the same drive.

OS: Windows 10 Home Build 18363

And the drive does show up on F2 menu

Galyaishc · Answer

Thank you very much for the quick replies. As of now I don't see any option to change the drive in the BIOS Update: I have now found the option to make that work. Thank you very much for your help !

Dioporco · Answer

Hi Galyaishc, would you kindly share what was the option you found to make that work? Thank you!

user_9720e2 · Answer

@ejn63​ Thank you for Supporting it,s working now  Thank,s Regards Prajwal Badiger  Desktop And Network Engineer Pes  Univercity Bangalore

Vostro

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