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April 16th, 2008 22:00

2GB Recovery (d:) partition

What is the 2GB d: drive, named recovery, for?  The dell folder is empty and there are no .wim files on the drive.  I have not touched the partition.  This is how it came from Dell.  Here are the folders from d:

 

$recycle.bin

dell

program files

program data

sources

system volume information

tools

users

windows 

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301 Posts

April 17th, 2008 00:00

Basically, it is the replacement for the OEM disk.  It is a "snapshot" of the factory settings of your computer. 

 

Read the first response/Best Answer in this link.  Not very technical, but it explains it well

 

http://answers.yahoo.com/question/index?qid=20070807173759AAxWdEM

April 17th, 2008 00:00

diab - On my Latitude D620, the RECOVERY D Drive is where the automatic backup goes each time it tries to run.  I have found that I need to delete the previous backup before I can run the new one due to the limited (1.00 GB) disk space on this drive. 

12 Posts

April 17th, 2008 15:00

beversoll - If it is a "snapshot" or image of the factory settings of my computer then shouldn't there be an image file, usually a file with an extension .wim, on that partition?  I have no .wim files or anything else for that matter that looks like an image file.  I have OEM disks, you just have to select include media disks when you buy your computer to get them.  Also the dell folder is empty.  So my question still is what is the 2GB partition for?  If I am suppose to be able to boot from it to get my computer back to the why it came from the factory how do I do that?

 

joehdvoyager - I don't think the 2GB partition is ment for backs.  I know the automatic backups default there but that is because it is the first drive that is not your C drive.  So if you only have one partition then it would default to your cd drive.  Also most peoples backups are going to be much bigger that 2GBs.

April 18th, 2008 08:00

Hi,
well to answer ur question that 2 Gb partition has got a factory image of ur computer, dell techs call it as PC RESTORE PARTITION.the reason that why it does not have any .wim files in it is because it will not be visible to the regular user. It has been designed in such a fashion that it will only trigger when u press F8 at the dell logo and go the advanced boot options and select repair my computer[assuming that ur computer is running on vista].If u delete the partition u will not be able to restore ur computer back to the factory settings by going through the above mentioned steps, have to do a manual OSRI using vista DVD that wil take around more than one hour.

hope that answers all ur questions :smileyhappy:

12 Posts

April 18th, 2008 15:00

Yes I am running vista business.  I tried hitting F8 at the dell logo and go the advanced boot options and select repair my computer but it can't find any images on my computer.  I have not deleted the partition.  Am I doing something wrong or missing a step some place.  If you could provided more detail instructions or step by step instructions that would be a big help.

2.9K Posts

April 18th, 2008 18:00

Well I would suspect that you (or someone) has modified with this partition.

 

The Recovery Partition should be much larger than 2GB (mine for example is almost 10GB). Under the Dell folder, there should be another "Image" folder which contains the "Factory.wim" image file. On my machine, that file alone is over 4GB.

 

You also say that the F8/Repair option cannot find any image file. As I indicated, that image file should be located in the D:\Dell\Image folder. It it's not there (and it is not), then either you received a faulty hard disk from Dell, or someone removed that image file. Without that file, you obviously cannot perform a "factory restore".

12 Posts

April 18th, 2008 19:00

I am the only one who has touched the machine since it came out of the box brand new.  My dell folder is empty.  I have a Latitude D830 and a Optiplex 745 both have empty dell folders on the d drive.  Both machines have a 2GB Recovery partition.

12 Posts

April 18th, 2008 20:00

I did call dell before posting here.  Though I wasn't happy with the answer I got from the guy I talked to.  I am going to call them again when I have more time to talk to them, hopefully I will be able to get to it tomorrow.  The first guy I talked to from dell said he did not know why that partition was there and that it is something to do with vista.  The dell guy just tells people to delete that partition.

2.9K Posts

April 18th, 2008 20:00

Time to contact Dell then.

2.9K Posts

April 18th, 2008 22:00

If that is the case, then why does Dell give the following procedure:

  1. Click Command Prompt from the System Recovery Options window.

     

  2. In the Administrator window, type the following lines, pressing after each line.

    path d:\windows;d:\windows\system32
    d:
    CD Tools
    PCRestore

     

  3. In the Dell Factory Image Restore window, click Next.

     

  4. In the Confirm Data Deletion window, click to select Yes, reformat hard drive and restore system software to factory condition, and then click Next. The message Factory image successfully restored! appears when the process is complete.

  5. Click Finish to restart the system.

If there is NO factory image to restore, I don't understand the point of this whole exercise. Dell being humorous??? BTW, I DO have an image in my Restore Partition.

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2.4K Posts

April 18th, 2008 22:00

All that partition has is Windows PE (or RE?). There is no factory image, there are no images in there

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2.4K Posts

April 19th, 2008 16:00


I believe the OP had a Latitude or a Precision workstation - dell doesn't put the restore images on the business-class systems. :smileysurprised: but they do on the Inspirons/Dimension/XPS
and besides, 2GB??? you can't fit a Vista image on a 2GB partition.
Message Edited by Hydralisk00222 on 04-19-2008 01:01 PM

2.9K Posts

April 19th, 2008 17:00

Hydralisk00222,

Thanks for that clarification. I didn't realize that the business systems do not include the restore image. That being the case then, possibly you can answer a few questions.

 

1) What is the purpose of including a Restore partition on these machines?

2) As the OP said, "I tried hitting F8 at the dell logo and go the advanced boot options and select repair my computer but it can't find any images on my computer". Again, with no restore image stored in the Recovery partition, why are these series of options even available?

 

Maybe I'm missing something very obvious, but I'm drawing a total blank regarding both of those questions.

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2.4K Posts

April 19th, 2008 18:00


@Rebel9 wrote:

Hydralisk00222,

Thanks for that clarification. I didn't realize that the business systems do not include the restore image. That being the case then, possibly you can answer a few questions.

 

1) What is the purpose of including a Restore partition on these machines?

2) As the OP said, "I tried hitting F8 at the dell logo and go the advanced boot options and select repair my computer but it can't find any images on my computer". Again, with no restore image stored in the Recovery partition, why are these series of options even available?

 

Maybe I'm missing something very obvious, but I'm drawing a total blank regarding both of those questions.


Easier troubleshooting? There are some tools you can run in WinRE... besides that I don't know. It's a waste of space.
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