Need some wisdom from the masses. I have been getting a blue screen error several times. It occurs somewhat randomly but seems to always occur if I use a system tool such as backup or defrag. The tech info on the error is as follows:
It leads with "A problem has been detected and Windows has been shut down
KERNEL_DATA_INPAGE_ERROR
Then it says to check to see if any new hardware or software is properly installed. It says if the problem continues to disable BIOS memory options such as caching or shadowing."
Of course, I don't know where to find BIOS memory options and "Help" is no help!
This same thing happened 6 or 7 months ago and Windows would not start. I spent the traditional 2 - 3 hours on the phone with Dell and in the end just reinstalled Windows. But now, so far, when this happens, I can turn the machine off and restart Windows. Any thoughts before I do another marathon phone call. Thanks
Just happen to have one of them here. You might want to try removing and reseating the RAM, as well as running a thorough Checkdisk via your C: drive Properties - Tools - Error Checking (put checks in both options, and you'll need to reboot to begin the process). I'd also suggest running the Dell Diagnostics if you haven't already, as well as making sure you have the most recent BIOS version on there.
Another informative troubleshooting page for error messages of that type: http://www.aumha.org/win5/kbestop.htm Figuring out what's causing this can be a rather slow process of trial and error, but the problem can usually be located with patience and attention to detail, including all components of the error message(s) you're seeing.
Have you solved the problem or still you r facing the same problem . if so please tell which os you r using. and how many hdd in your pc. and any other drive like cd rom dvd drive etc.
rmwag
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Posted April 11th, 2006 11:00