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crabbj

59 Posts

9998

December 4th, 2005 19:00

Computer screens hangs on blank screen after reboot disk error check

My Dell Inspiron 1100 hangs when I go to have the hard disk checked for errors after a reboot. After the bios screen, I get nothing for over an hour, not the standard blue screen (step 1 of 5, etc) screen I used to get. The hard disk light stays on but doesn't flicker as if it's busy.  I reinstalled Windows back in September, and ever since (I did it twice because the first time I installed the drivers out of the proper Dell suggested order) I have had strange Runtime errors, and most noticeably this error. What can I do to fix this besides another (dreaded) clean install?
 
Thanks,
AC

nk-nk-nk

2 Posts

December 5th, 2005 14:00

Can't help but I can comiserate...  I get the same blank screen for 1-2 minutes.  I just did a clean install on an Optiplex GX110 (older 600mHz machine)

I'll be watching your post for help ideas.

NK

maxd

2 Intern

 • 

2.4K Posts

December 5th, 2005 18:00

crabbj

59 Posts

December 5th, 2005 19:00

Yes, I downloaded and installed that, following all of Dell's suggested order of reinstallation of Windows XP then the drivers.  Can't imagine what is going on there. Plus. it takes quite a bit longer for my Dell to boot up than before, and it doesn't show any hanging drivers loading up when Windows is starting up.

maxd

2 Intern

 • 

2.4K Posts

December 6th, 2005 00:00

I think your configuration of computers may take this outside the boundaries of an XP-only solution. You have 3 or more computers with wireless connection, router(s), etc. ?? If so I don't know what I can suggest. If you know your system is clean of malware I would start with these general TS ideas that may apply:

Run diagnostics, esp on hard drive and ram.

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R76924&SystemID=INS_PNT_CEL_1100&os=WW1&osl=en&deviceid=3841&devlib=0&typecnt=1&vercnt=3&formatcnt=3&fileid=100710

Then, Run a  defrag.

Then disable screen saver.

In Device Manager, (temporarily) disable the Linksys driver and reboot.

Now, from Command Prompt run this command:

chkntfs c:

The output should be "...not dirty"

Then run this command:

chkdsk

Then chkdsk /f

If it still won't scan on restart take a look at the "Accepted Answer" in this thread (scroll down). This could be a WEP/SP2 'conflict'; if WEP can be disabled try that and see what bearing that has. Also go offline and disable SP2's firewall and run chkdsk. This is kind of advanced and I'm kind of guessin'.

 http://www.experts-exchange.com/Hardware/Notebooks_Wireless/Q_21117071.html

 

nk-nk-nk

2 Posts

December 6th, 2005 01:00

In the general Google world I saw some similar operational problems.  They seem related to SP2

 

NK

crabbj

59 Posts

December 6th, 2005 02:00

Thanks for all the pointers, will give these ideas a shot

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