Dell Command Update 5.5.0 will not install (Resolved)

Something has definitely changed with the installation of Dell Update Command.   I've tried to install version 5.5 on 3 new freshly installed Windows 11 computers, and each time I get the "The wizard was interupted before Dell Command|Update could be completely installed" error.

I have to perform the updates thru the Dell support website now.

@Excalibur1701​ At first I thought it was the TPM update, but that only showed up once, then I was installing all the updates using Dell SupportAssist via the web site. NOW! I start the install for DCU, I want 1.5 to 2 minutes, then I go into Task Manager and KILL the installer process. and DCU works fine. 

Yes, dell broke DCU and I hope they do a fix, OR! if an update to TPM or some other driver is required, they should issue a statement. 

Hi!

Today I have encountered this issue while I was preparing a Dell Precision workstation at work. Finally, making some searches and tests on the computer I have found out that Dell Command Update 5.5 requires ".Net Desktop Runtime 8" to be installed previously on the system.

You can download the installer from the following URL:

Download .NET 8.0 (Linux, macOS, and Windows)

(Maybe installing just ".NET Runtime 8" instead of ".Net Desktop Runtime 8" is enough, I haven´t tested it yet.)

I hope it helps more people with the same trouble.

Regards!

Have been having the same issue on new Dell systems that are being re-imaged prior to deployement.

Taking Amuro_Ray's suggestion was successful.

Install failed, added .NET Runtime (not Desktop version) 8.0 and then immediately began the installation again, and that was successful.

Thanks for the tip!

@Amuro_Ray.​ Tried this ONCE and it worked, tried it again  and failed 

Getting kind of tired of this! 

This is not resolved, sadly still receiving the error.

@Rich Downey 
Ran Dell SupportAssist (DSA), updates did not include the TPM but after the restart the Dell Update Command successfully installed.

Very odd.

@bruno.cidrais06​ The most recent one I was working on, I Could not even get Dell SupportAssist to install.  I then started installing a few updates manually included the BIOS update and that did not work either.

IT has been shipped to the user, when it arrives, I will contact dell to get this sorted out.

@Amuro_Ray.​ thx, instantly solved by installing .NET 8.

@Jakub B.​ This only worked on the first one I did, the next one, it did not work.

Two Optiplex and one Latitude for me now. But it's acting weird. Freezing at 99% or things like that. On Optiplexs it just completed after .NET 8, Latitude was stubborn but .NET 8 helped also.

@Amuro_Ray.​ thanksa  lot, this fixed it, was struggling for a month... <3

I am still struggling with this, no consistency. Sometimes installing MS .NET 8 works, and some times it doesn't. Sometimes I install Dell SupportAssist, let it scan and install updates and then I can install DCU. and in some cases I have not been able to install DSA.  and a few times I had to manually download several drivers and install them one at a time to get anything to work. 

Whatever dell has done, needs to be fixed ASAP. This is causing a lot of downtime and delays for our users. For example. I had one user with audio issue, DCU was not installed, took me 1.5 hours to get it installed to then let DCU run to install drivers to resolve the issue. This is what my users need at the end of the month when shipping/accounting deadlines are not being met.

Interesting on the net runtime tip.  I've also found that I go to Dell's support site and install the Dell Support Assist application then DCU 5.5.0 will install.  I wonder if DSA installs the net runtime.

@Mike Ober​ yeah, but sadly I had a couple where DSA would not install or .NET8 would not work to install DSU, I then install BIOS update and a couple other updates manually and then finally I can install DSA or DCU