I have the exact same problem. I spoke with DELL and they said to create another XP install disk and add the Raid drivers for the E5500. Then when installing XP hit the F(?) key to install the raid drivers.
The "F-key" you're looking for is "F6". The support drivers for the E5500 has a single package for the "Intel SATA driver". When performing the "F6" additional storage option, you are actually presented with 4 selections:
Intel(R) ICH7R/DH SATA RAID Controller
Intel(R) ICH7MDH SATA RAID Controller
Intel(R) ICH8R/ICH10R SATA RAID Controller
Intel(R) ICH8M-E/ICH9M-E STAT RAID Controller
In my case, the last option is pre-selected in the UI, but selecting it (or any of the others) still results in the STOP: 0x0000007B error.
XP may be "picky" about the SATA drivers from Intel. It may be necessary to switch the SATA mode from AHCI to ATA in the BIOS before you can successfully load XP. Once loaded, use the standard procedure to update the laptop's drivers--including the SATA drivers and chipset drivers from Intel--followed by resetting the BIOS back to AHCI. If nothing else, leaving the BIOS set to ATA prevents you from maximizing performance of the drive I/O under XP, but you will be able to install & use the OS.
I've had trouble with AHCI on Dell desktop machines before but never on a laptop. I have the same error when AHCI is turned on in BIOS and try to load XP SP2. That's fine, I have an OCZ Vertex SSD in mine. That makes up for it. :)
I did make a floppy disk with the Intel Storage driver on it and tried every single one of the drivers. None worked and they all blue screened.
I just wanted to note that I was able to build a slipped stream XP Pro SP. 3 disk using nLite and integrating the driver from Dell. You have to pick the AHCI ini and select the this controller. Intel ICH9M-E/M SATA AHCI Controller. I was able to leave the E5500 in its shipped BIOS config and install XP with no issue.
I just wanted to note that I was able to build a slipped stream XP Pro SP. 3 disk using nLite and integrating the driver from Dell. You have to pick the AHCI ini and select the this controller. Intel ICH9M-E/M SATA AHCI Controller. I was able to leave the E5500 in its shipped BIOS config and install XP with no issue.
If that is a Dell OS CD you slipstreamed, I'd love to have a copy. Could you make an ISO and upload to a torrent site like MiniNova.org? Or maybe put on an FTP site? I'd be happy to donate some space.
No, its was a Corp. Volume copy. But if you have the Dell CD, using nLite is very simple. You can use the CD and the drive and make the slipstreamed version.
This error may occur if the registry entries and the drivers for the mass storage controller hardware in the backup computer are not installed in Windows XP.
For integrated device electronics (IDE) controllers, there are several different chip sets available, such as Intel, VIA, and Promise. Each chip set has a different Plug-n-Play identifier (PnP-ID).
The PnP-ID information of mass storage controllers for the backup computer must be in the registry before startup so that Windows XP can initialize the correct drivers.
During the first Black Screen where windows says Detecting Additional Hardware you press F6.
After you press F6 to specify additional mass storage device drivers during the installation of Microsoft Windows XP, you can press S, and then install those drivers from a floppy disk .
;******************************************************** [Strings] DiskName = "Intel Matrix storage Manager Driver" *PNP0600.DeviceDesc = "Intel AHCI Controller" PCI\VEN_8086&DEV_2653&CC_0106.DeviceDesc = "Intel(R) 82801FBM SATA AHCI Controller" PCI\VEN_8086&DEV_2681&CC_0106.DeviceDesc = "Intel(R) 631xESB/632xESB SATA AHCI Controller" PCI\VEN_8086&DEV_27C1&CC_0106.DeviceDesc = "Intel(R) 82801GR/GH SATA AHCI Controller" PCI\VEN_8086&DEV_27C5&CC_0106.DeviceDesc = "Intel(R) 82801GBM SATA AHCI Controller" PCI\VEN_8086&DEV_2821&CC_0106.DeviceDesc = "Intel(R) 82801HR/HH/HO SATA AHCI Controller" PCI\VEN_8086&DEV_2829&CC_0106.DeviceDesc = "Intel(R) 82801HEM/HBM SATA AHCI Controller" PCI\VEN_8086&DEV_2922&CC_0106.DeviceDesc = "Intel(R) ICH9 SATA AHCI Controller" PCI\VEN_8086&DEV_5029&CC_0106.DeviceDesc = "Intel(R) EP 80579 SATA AHCI Controller"
I found this thread while having the same issue with my E5500. Mine came factory loaded with XP. After having a hard drive crash I was sent another drive that was preloaded with Vista. When I went to wipe it and reinstall XP Pro I would get to the point where the setup program displays: "Setup is Starting Windows" and immediately crash with the Blue Screen and same error codes originally posted here.
I found out that there is a BIOS setting that has to be switched if you go from Vista to XP. It solved my problem so hopefully it may solve yours as well if you ever stumble on this thread.
Reboot your computer and select F12 when you see the 1st Dell screen. Select to go into BIOS Setup from your options. From within BIOS choose System Configuration--> SATA Operation and from within SATA operation select the "ATA option. Mine was defaulted to AHCI and wouldnt work. After choosing ATA, it worked like a champ. Be sure to save your settings from within BIOS.
Thanks, Aaron this suggestion worked perfectly. I have never used nLite before but it was very easy to use. I created an XP install disk with the necessary AHCI driver included and no more blue screen! :emotion-11:
I know this was posted a while ago but I'm running into the same issue when trying to put vista or win7 on my e5500 from a factory cd. I don't get a blue screen but I get "a cd/dvd device driver is missing" and asks me to load the drivers. I have downloaded several raid drivers from intel and nothing seems to work. I even tried putting them on a USB and loading from an alternate location or slipstreaming them onto a disc using vlite -- still, nothing works and it continues to ask me where I want to install windows. I am intrigued about the F6 option you mention above, at what point do I do this and what are the subsequent actions? I have spent weeks trying to get a recent OS on this machine with no luck. Dell tech support is just useless! Any help would be appreciated.
I always forget this and get a blue screen every time I load XP on a newer machine. It's so easy to miss because there are no scroll bars on the selection screen, and also it's not in the Dell website or the BIOS system info, which chipset is the correct one.
*** NO NEED TO SLIPSTREAM ***
1) Use the USB floppy disk you made from the Dell driver download, and hit F6 like you just did when you got the blue screen
2) The view that comes up shows you 4 RAID controllers to pick from - these are WRONG.
3) You have to SCROLL UP using the arrow keys and then you get to the list of AHCI drivers which is what you need.
4) Choose the "ICH9M-E/M AHCI controller"
I'm thinking blame Intel for packaging their drivers for 27 different freaking chipsets into one file. If they or Dell would isolate the driver for this chipset it would be a lot easier.
PatBarr
1 Message
0
March 17th, 2009 13:00
I have the exact same problem. I spoke with DELL and they said to create another XP install disk and add the Raid drivers for the E5500. Then when installing XP hit the F(?) key to install the raid drivers.
I hope to try this today.
Jim Millard
2 Posts
0
March 18th, 2009 09:00
The "F-key" you're looking for is "F6". The support drivers for the E5500 has a single package for the "Intel SATA driver". When performing the "F6" additional storage option, you are actually presented with 4 selections:
In my case, the last option is pre-selected in the UI, but selecting it (or any of the others) still results in the STOP: 0x0000007B error.
We're missing something here...
Jim Millard
2 Posts
1
March 18th, 2009 12:00
More details, and the (possible) final solution:
XP may be "picky" about the SATA drivers from Intel. It may be necessary to switch the SATA mode from AHCI to ATA in the BIOS before you can successfully load XP. Once loaded, use the standard procedure to update the laptop's drivers--including the SATA drivers and chipset drivers from Intel--followed by resetting the BIOS back to AHCI. If nothing else, leaving the BIOS set to ATA prevents you from maximizing performance of the drive I/O under XP, but you will be able to install & use the OS.
GloRage
3 Posts
0
April 16th, 2009 20:00
I've had trouble with AHCI on Dell desktop machines before but never on a laptop. I have the same error when AHCI is turned on in BIOS and try to load XP SP2. That's fine, I have an OCZ Vertex SSD in mine. That makes up for it. :)
I did make a floppy disk with the Intel Storage driver on it and tried every single one of the drivers. None worked and they all blue screened.
I gave up and put it in ATA mode. Works fine.
Aaron21_50b350
5 Posts
0
June 19th, 2009 10:00
I just wanted to note that I was able to build a slipped stream XP Pro SP. 3 disk using nLite and integrating the driver from Dell. You have to pick the AHCI ini and select the this controller. Intel ICH9M-E/M SATA AHCI Controller. I was able to leave the E5500 in its shipped BIOS config and install XP with no issue.
GloRage
3 Posts
0
June 20th, 2009 03:00
If that is a Dell OS CD you slipstreamed, I'd love to have a copy. Could you make an ISO and upload to a torrent site like MiniNova.org? Or maybe put on an FTP site? I'd be happy to donate some space.
Aaron21_50b350
5 Posts
0
June 22nd, 2009 10:00
No, its was a Corp. Volume copy. But if you have the Dell CD, using nLite is very simple. You can use the CD and the drive and make the slipstreamed version.
speedstep
9 Legend
•
47K Posts
0
June 22nd, 2009 10:00
STOP: 0x0000007B means it needs the F6 drivers for the IDE.
http://support.microsoft.com/kb/314082
STOP: 0x0000007B (0xF741B84C,0xC0000034,0x00000000,0x00000000)
INACCESSIBLE_BOOT_DEVICE
This error may occur if the registry entries and the drivers for the mass storage controller hardware in the backup computer are not installed in Windows XP.
For integrated device electronics (IDE) controllers, there are several different chip sets available, such as Intel, VIA, and Promise. Each chip set has a different Plug-n-Play identifier (PnP-ID).
The PnP-ID information of mass storage controllers for the backup computer must be in the registry before startup so that Windows XP can initialize the correct drivers.
During the first Black Screen where windows says Detecting Additional Hardware you press F6.
After you press F6 to specify additional mass storage device drivers during the installation of Microsoft Windows XP,
you can press S, and then install those drivers from a floppy disk .
;********************************************************
[Strings]
DiskName = "Intel Matrix storage Manager Driver"
*PNP0600.DeviceDesc = "Intel AHCI Controller"
PCI\VEN_8086&DEV_2653&CC_0106.DeviceDesc = "Intel(R) 82801FBM SATA AHCI Controller"
PCI\VEN_8086&DEV_2681&CC_0106.DeviceDesc = "Intel(R) 631xESB/632xESB SATA AHCI Controller"
PCI\VEN_8086&DEV_27C1&CC_0106.DeviceDesc = "Intel(R) 82801GR/GH SATA AHCI Controller"
PCI\VEN_8086&DEV_27C5&CC_0106.DeviceDesc = "Intel(R) 82801GBM SATA AHCI Controller"
PCI\VEN_8086&DEV_2821&CC_0106.DeviceDesc = "Intel(R) 82801HR/HH/HO SATA AHCI Controller"
PCI\VEN_8086&DEV_2829&CC_0106.DeviceDesc = "Intel(R) 82801HEM/HBM SATA AHCI Controller"
PCI\VEN_8086&DEV_2922&CC_0106.DeviceDesc = "Intel(R) ICH9 SATA AHCI Controller"
PCI\VEN_8086&DEV_5029&CC_0106.DeviceDesc = "Intel(R) EP 80579 SATA AHCI Controller"
INTEL="Intel"
AN="AN"
LPM="LPM"
LPMSTATE="LPMSTATE"
LPMDSTATE="LPMDSTATE"
GTF="GTF"
DIPM="DIPM"
greg.allen
5 Posts
0
June 25th, 2009 11:00
I found this thread while having the same issue with my E5500. Mine came factory loaded with XP. After having a hard drive crash I was sent another drive that was preloaded with Vista. When I went to wipe it and reinstall XP Pro I would get to the point where the setup program displays: "Setup is Starting Windows" and immediately crash with the Blue Screen and same error codes originally posted here.
I found out that there is a BIOS setting that has to be switched if you go from Vista to XP. It solved my problem so hopefully it may solve yours as well if you ever stumble on this thread.
Reboot your computer and select F12 when you see the 1st Dell screen. Select to go into BIOS Setup from your options. From within BIOS choose System Configuration--> SATA Operation and from within SATA operation select the "ATA option. Mine was defaulted to AHCI and wouldnt work. After choosing ATA, it worked like a champ. Be sure to save your settings from within BIOS.
DrMhz
1 Message
0
July 16th, 2009 11:00
Thanks, Aaron this suggestion worked perfectly. I have never used nLite before but it was very easy to use. I created an XP install disk with the necessary AHCI driver included and no more blue screen! :emotion-11:
macado21
2 Posts
0
October 24th, 2009 14:00
Hi all
Picked up the error 0x0000007b error this morning. Believe some maleware was the cause.
Tried chkdsk /R. Same error code. Changing from AHCI to ATA. same results
Turns out the driver "iastor.sys" was deleted/missing from the c:\windows\system32\drivers directory
Download drivers from dell, copied iastor.sys driver to "dirvers" director and was able to boot back up.
Selected AHCI mode in Bios. ATA mode did not work (strange)
BBowman
22 Posts
0
December 22nd, 2009 10:00
ATA mode worked for me too, thanks!
cheychu
1 Message
0
February 7th, 2011 17:00
I know this was posted a while ago but I'm running into the same issue when trying to put vista or win7 on my e5500 from a factory cd. I don't get a blue screen but I get "a cd/dvd device driver is missing" and asks me to load the drivers. I have downloaded several raid drivers from intel and nothing seems to work. I even tried putting them on a USB and loading from an alternate location or slipstreaming them onto a disc using vlite -- still, nothing works and it continues to ask me where I want to install windows. I am intrigued about the F6 option you mention above, at what point do I do this and what are the subsequent actions? I have spent weeks trying to get a recent OS on this machine with no luck. Dell tech support is just useless! Any help would be appreciated.
titua01
1 Message
0
October 31st, 2011 23:00
Cuando quiero instalar windows xp ,me presenta la pantalla Azul,que debo hacer para solucionar el problema,grasias
dondersconsulti
8 Posts
0
December 11th, 2011 20:00
I always forget this and get a blue screen every time I load XP on a newer machine. It's so easy to miss because there are no scroll bars on the selection screen, and also it's not in the Dell website or the BIOS system info, which chipset is the correct one.
*** NO NEED TO SLIPSTREAM ***
1) Use the USB floppy disk you made from the Dell driver download, and hit F6 like you just did when you got the blue screen
2) The view that comes up shows you 4 RAID controllers to pick from - these are WRONG.
3) You have to SCROLL UP using the arrow keys and then you get to the list of AHCI drivers which is what you need.
4) Choose the "ICH9M-E/M AHCI controller"
I'm thinking blame Intel for packaging their drivers for 27 different freaking chipsets into one file. If they or Dell would isolate the driver for this chipset it would be a lot easier.