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119142
January 6th, 2016 04:00
DELL RECOVERY PARTITION
Dear Sirs:
HDD of my Inspiron N5110 is damaged, for this reason I would like to reinstall Factory OS (Windows 7), and clone the disk to a new HD.
I tried with "Repair Your Computer Menu" from Advanced Boot Options menu (F12) but nothing happens with this command, Windows is unable to link with Dell Recovery Partition.
Datasafe program is also unable to link with and open the factory image file on reboot
I tried unsuccesfully to look at the image files the Recovery Partition, since all the folders are "locked" and I cannot find the right file.
I tried with ATTRIB in order to makeall files in the folder visible, and also checked "total control" boxes permissions to users and administrators in the Recovery folder security tag, but all files remain hidden.
When I try to explore the folder with Explorer appears a DELL Warning in blue color informing that "this section contain files that will be used by datasafe.t ...... do not modify or delete these files....any change in the partition can avoid a recovery in a future"
No matter how many clicks I give with mouse, files do not show, (may be explorer is corrupted since it closes every now an then).
Please help me to access the recovery image file in order I can use another alternative to recover Original OS. (EASY BCD 2.3)
Thanks in advance
Tesla1856
10 Wizard
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17.7K Posts
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70.6K Points
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January 6th, 2016 11:00
Now that it has crashed once, the existing HDD should only be used again if you are sure it won't fail or glitch again. This usually requires extensive testing. In my experience, after a spinning HDD develops errors, it's only a matter of time before it fails again.
The Recovery partition should only be accessed with it's matching software program (not Windows Explorer). Also, having a Recovery Partition on the same drive it is protecting is a flawed design.
I suggest you install a new HDD. If the existing one tests good, you can later use it for backups.
Even better, install a 240gb-512gb SSD now that prices have dropped. Your machine will be much faster.
Contact Dell to get pristine Windows Recovery Disc or Media. Clean install and then Dell drivers (chipset first).
If you have Windows CoA key, you can likely clean install Windows-10 from Microsoft .ISO. Providing, your machine is not too old, and approved for Win-10.
ieee488
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January 6th, 2016 12:00
If you are in the USA,
<ADMIN NOTE: Broken link has been removed from this post by Dell>
FIDELON
2 Posts
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January 7th, 2016 15:00
Many thanks for your help I will follow your advice Best regards Fidelon
KevinLau03
2 Posts
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October 30th, 2018 20:00