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scoobydooby
2 Intern
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495 Posts
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August 28th, 2004 01:00
Dell Solution Center, and Windows XP SP2
Since installation of XP SP2, on my computer, Dell Solution Center no longer works.
Could someone from Dell please advise if Dell intends to fix Dell Solution Center to make it compatible with SP2, or should this software simply be deleted.
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Posted October 11th, 2004 13:00
Perhaps Mel would be kind enough to at least let us know if they are working on it. if not, what's the point of keeping it on one's system?
There are enough little things that annoy me with SP2 and which I have to change, so might as well know if DSC as well has to be removed.
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Posted August 28th, 2004 02:00
Same here ... WXP SP2 upgrade today and the DELL Solution no longer works. Using DELL Dim. 4300. I'll keep on eye on this post as I would like to know the fix. Regards, Roger.
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Posted August 28th, 2004 03:00
I just checked it on my system and it is still functional. Don't know if this may be a factor but I installed the full 266MB IT professional SP2 update, not the smaller Windows Update version.1320
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Posted August 28th, 2004 04:00
Scoobydooby,
When you said "Dell Solution Center" I thought you meant the Dell portion of the XP Help and Support applet accessed via Start/Help and Support. After rechecking I then saw the "Dell Solution Center" button in the top toolbar. It will open when I click on it, but then clicking on any of the five topics listed produces a "page can't be displayed". Is this the problem you've posted about?
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Posted August 28th, 2004 04:00
I also installed SP2 from the full 266MB IT professional download.
So this is not a factor in Dell Solution Center no longer working.
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Posted August 28th, 2004 04:00
See the following post on the Software - Other Software forum:
http://forums.us.dell.com/supportforums/board/message?board.id=sw_other&message.id=39951
Steve
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Posted August 28th, 2004 04:00
Hmmmph.....well, so much for that ...
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Posted August 28th, 2004 07:00
VCraig,
"Is this the problem you've posted about?"
Yes, the problem is exactly as you described it.
Before I delete Dell Solution Center, I hope we could get an official answer from Dell in this forum that there will not be a fix.
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Posted August 28th, 2004 12:00
I received the SP-2 disk in the mail a few days ago, reformated and re-installed windows, and my Dell Solution Center is doing just fine....Any thoughts guys ?
bois dormant
1 Rookie
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39 Posts
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Posted September 22nd, 2004 11:00
since I use DSC pretty regularly, Dell (Mel) has to get it working again. It's one of the advantages of owning a Dell, and I vant it back!!!