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72604
March 18th, 2016 22:00
Help! Stuck in automatic repair loop!
Hi, so you know, automatic repair loop.
How it happened:
Was doing a factory reset, then I accidentally powered it off.
*Edit* I turned it on again and I was brought to a blue screen with said advanced repair, but since my internet died I didn't know what to do. So I turned it off.
When I turned it on again it began the repair loop.
The laptop is a Vostro 5460.
Pls send help.
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BudderQT
5 Posts
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March 24th, 2016 07:00
I forgot to mention the part which I edited in, so the methods above didn't work.
DELL-Akshatha M
2 Intern
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1.2K Posts
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March 24th, 2016 09:00
Hi BudderQT,
Please run the on-board diagnostics by pressing and follow the instructions on the screen.
Post back any error message or code you capture through the diagnostics.
If all test pass, then boot into and do a system restore and follow the instructions on the screen.
Select a date and time when the system was working fine.
Please private message us the service tag of the system along with the results from the above steps.
Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell