Help with Precision t3500 Internet Connectivity

Question

I have been running Windows 10 Pro on an older T3500 for about 2 years now, and just last week it stopped connecting to the Internet altogether. I know there is a driver issue (and apparently Windows 10 is not tested?) but I have no idea why it suddenly just stopped after working fine for a long time. I am assuming a new update to Windows 10?

If anyone has any suggestions or experience with this or something similar, I'd appreciate some help. I am not the most computer savvy when it comes to the nitty-gritty, but I'm not terrible. I have tried to find and install new drivers, and do every "normal" troubleshooting option, even a Fresh start. The error I get is "Broadcom NetXtreme Gigabit Ethernet has a driver problem".

Happy to provide more relevant details, just let me know what is needed. Thank you.

DELL-Jesse L · Answer

jon.mahon, You can try looking on the Broadcom website at the link below for a driver. Broadcom Support

jon.mahon · Answer

Hi Jesse,

I did try there. That is what made me think they don't have drivers for Windows 10 - at least I don't think? I don't see anything there. I am not great with this part of computer stuff. I just don't know why (if they don't support Windows 10 drivers) I was able to connect both via wifi and ethernet for so long on Windows 10.

Thanks.

Windows General

Help with Precision t3500 Internet Connectivity

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