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July 11th, 2013 07:00
HELP !!!!
one month ago i bought a dell inspiron 15 with windows8.When i partitioned the harddisk i had some problems.it asked me the recovery disk so i bought the recovery disk from my friend and installed......again i had some driver problems......so downloaded windows 8 from internet and installed.....later only i come to realize that it is a cracked version..........pls help me to get the original windows 8 version for my lap......
how to solve the problem..... please help!!!!
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Dell-Zohaib R
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July 11th, 2013 10:00
Hi dfashionmaker,
When you partitioned the Hard Drive, did you leave the Recovery Partition intact or deleted it?
dfashionmaker
4 Posts
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July 12th, 2013 02:00
hi zohaib
i dont know but wnen i partition the hard drive i delete the all items and newly created...
Philip_Yip
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July 12th, 2013 04:00
So assume not. You need a Windows 8 Reinstallation DVD unfortunately these are hard to procure unless you reside within the United States. For those who reside outside the United States you can see the Customer poll on the Dell Community including customers comments and my Idea Suggestion on IdeaStorm. Add your vote to either if you want media requests to be made easier globally or/and for downloadable media to be available for clean installation. You can try phoning Dell Technical Support within your region to see if they will help you procure one.
See Windows Reinstallation Guide/A Clean install of Windows 8 it will instruct you on clean installation of Windows 8. Follow the optional Step 7a as it will format the machine entirely. I recommend doing this as you had a cracked version installed and it could leave some infections behind.