UNSOLVED

PhillipSteele

updated

4 years ago

0

348

January 17th, 2023 08:00

how reinstall operating system

I have black screen with blinking cursor.  Called Dell and did hardware diagnostic.  No problems.  Technician said I need to reinstall the operating system.  It was Windows. How do I reinstall my operating system on this computer?

  • JOcean

    11 Legend

    12621 Posts

    69453 Points

    215

    0

    Posted January 18th, 2023 14:00

    Very easy. If you have nothing on the system that you need to keep then a clean install would be the easiest. You can download the media creation tool at Microsoft here. Running that tool will create a bootable Windows 10 installation flash drive. And even easier is this video at YouTube. It is an an extremely easy to follow informative video that will answer all your questions.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • John harper

    2 Intern

    346 Posts

    158

    0

    Posted February 7th, 2023 23:00

    Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. 
    Tap or click Update and recovery, and then tap or click Recovery.
    Under Remove everything and reinstall Windows, tap or click Get started.
    Follow the instructions on the screen.