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4 Posts

10610

October 4th, 2005 16:00

Internet explorer scrip error

I have this error: Internet Explorer Script Error. Automation server can't create object. Can you please help me.

2 Intern

 • 

28K Posts

October 4th, 2005 18:00

There are many things that could cause this error -

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2005-11,GGLD:en&q=Internet+Explorer+Script+Error+Automation+server+can%27t+create+object

Is the more to the error message than what you have reported?  Which version of Windows are you running?

Steve

4 Posts

October 5th, 2005 18:00

Yes, I have Windows Xp Service Pack 2. I get this message when I open Norton SystemWorks it reads as follows:
 
Internet Explorer Script Error
An error has occured in the script on this page. 
Line: 261
Char: 5
Error: Automation server can't create object.
Code: 0
URL: res://C:\Program%20Files\Norton%20SystemWorks\SWPlugin.dll/1317
Do you want to continue running scripts on this page?
 
I also get a simpler errors when I open Help and Support. The error reads as follows:
 
Internet Explorer Script Error
An error has occured in the script on this page. 
Line: 72
Char: 2
Error: Automation server can't create object.
Code: 0
URL: ms-its:C:\WINDOWS\Help\hs.chm::/hs_fixing_problem.htm
Do you want to continue running scripts on this page?
 
Internet Explorer Script Error
An error has occured in the script on this page. 
Line: 493
Char: 10
Error: 'xmldoc' is undefined
Code: 0
URL: ms-its:C:\WINDOWS\Help\hs.chm::/hs_fixing_problem.htm
Do you want to continue running scripts on this page?
 
I don't know how this happen can you please help me? Thank you for reply.
 

2 Intern

 • 

28K Posts

October 5th, 2005 20:00

First, try the following.  Open Internet Explorer and go to Tools > Internet Options.  Click on the Advanced tab and put a check mark in the two boxes in front of "Disable Script Debugging" and remove the checkmark in the box in front of "Display a notification about every script error".  Let us know if this helps.

Steve

4 Posts

October 6th, 2005 02:00

Hi Steve its me again. Thank you for your reply, I have checked and rechecked that many times but it still doesn't seem to have fixed the problem. I have even unistalled the programs (Norton SystemWorks and the Help and Support) giving me the errors and reinstalled them and it still gives me the same errors. Is there anything else you suggest I do. Thanks again.

Vickie

2 Intern

 • 

28K Posts

October 6th, 2005 03:00

Have you checked your system for malware and spyware?  If not, download, install, update, and run the free versions of Ad-Aware and Spybot and let these programs remove all of the garbage that they find.

If these programs don't solve the problem, go Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the HijackThis forum where a HijackThis expert can offer advice on how to fix the problem.

Steve
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