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Barbarapatch
2 Posts
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March 23rd, 2009 13:00
Microsoft Visual C++ Runtime library: Runtime error
I have a new Dell quad core with Vista(64-bit). I migrated my old system which was XP to this new one using PCmover. Pcmover established the directory "Program
Files (x86) and placed all the installed programs it migrated from my old computer there. They all seem to operate just fine. I have a HP C7280, and the people at HP said this was an operating system problem as the printer works fine. I get the following error message:
Microsoft Visual C++ Runtime library: Runtime error
Program: C:\Program Files(x86)\HP\hpcoretech\comp\hptskmgr.exe
This aplication has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
This occurs on start up and intermittently. I installed the driver for the printer as PCmover does not install drivers. I sometimes lose the button settings, but if I turn the printer off and on, I can restore them through the computer. I also uninstalled then reinstalled the HP solution center. Any idea of how to fix this?
Thanks
Barb Patch
Barbarapatch
2 Posts
2172
0
Posted March 25th, 2009 23:00
I have followed your advise. In the process I found the problem was with an old printer driver from my old system. Since I don;t have the printer anymore, I didn't install the driver although the old files migrated. When I uninstalled the old driver and related software, I solved the problem. Thank you for your help.
mrislam_bd
9 Posts
2172
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Posted May 16th, 2009 15:00
Hi...........
Microsoft Visual C++ Runtime Libraray
Runtime Error!
Progam: C:/Program Files/Internet Explorer/ieexplorer.exe
This application has requested the Runtime to terminate it in an unusal way...
I am using XPS, From yesterday i am getting this problem.... I can not open internet explorer, WHEN I CLIK to open that time i got that window and it just auto close...
Plz help me...
fireberd
11 Legend
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33399 Posts
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112848 Points
2172
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Posted March 23rd, 2009 17:00
Uninstall the HP printer drivers and associated utility software, disconnect the unit's USB cable from the PC. Restart the PC and do a complete new install, install the HP software first and ONLY connect the unit to the PC when the install program tells you. If you connect the printer first either incorrect drivers will be installed or the install will fail.
Moving using mover programs not always results in everything working correctly, especially with a 64 bit operating system as many times 64 bit specific drivers are needed and in some cases older hardware (and software) may not even be 64 bit compatible. In the case of a printer you should ONLY use the correct install procedure, as I noted above.