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No sound on revamped XPS 8500
I still use my XPS 8500 desktop for making artwork, etc.. Never been on internet with it--have other Dell for that. In a nutshell, the hard drive failed a couple of years back, and I replaced it with a refurbished drive (same) and installed a full version of Win 8.1.
The old drive had Win 8. So now I'm having trouble getting any sound out of it.
Does this require an updated codec or a sound driver? Yes, I'm not fully computer literate, but I am fairly competent with the simpler stuff.
Chino de Oro
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May 11th, 2024 22:23
You can reinstall this chipset driver to ensure all components controlled by chipset are working properly.
Then you can install this audio driver for your system.
krishan91
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May 15th, 2024 11:54
Check Device Manager: Right-click on the Start button, choose "Device Manager," and look for any sound-related issues.
Update Sound Drivers: Right-click on any problematic sound devices, select "Update driver," and follow the prompts to search for updates. If none are found, go to Dell's website to download the latest drivers.
Reinstall Sound Drivers: If updating doesn't work, try uninstalling the sound devices, restart your computer, and let Windows reinstall the drivers.
Check Sound Settings: Make sure the volume isn't muted and the correct audio output device is selected.
Run Audio Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Playing Audio and follow the prompts to diagnose and fix sound issues.
Check Connections: Ensure your speakers/headphones are properly plugged into the computer's audio ports.
Check for Hardware Issues: If nothing else works, there might be a hardware problem. You may need professional help to fix it.