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7101
October 27th, 2009 16:00
Parental controls
Hi, I am having problems trying to change the parental controls on my childrens accounts. I am the administrator and yes I know my passsord but each time I go onto parental control via control panel and click on one of the kids accounts to alter the PCs a box pops up saying "unable to make changes to parental control settings - see system administrator". I have searched forums and people have asked the same question but as yet I have been able to find an answer. Please help :o) Thank you
Windows Vista Home premium
Inspiron 1525
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J2Kidder
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October 28th, 2009 07:00
SWB21 - Jeff Here
A couple potentail solutions:
I assume the User Accounts you are attempting to apply "Parental Controls" to are "Regular Users", not Administrator User Id's.
Go to Contol Panel, Users, select one ID, then try to apply "Parental Controls" option. It will instruct you from that point.
Let me know if that works or not please. Lots of folks are having the same issue.
Jeff
SWB21
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October 28th, 2009 16:00
HI Jeff
The user accounts are regular users. From Control panel, users, select regular user - all fine as soon as I try to apply parental controls the parental control option box appears but immediately up pops the annoying "unable to make changes to parental controls..." box and I cannot go any further.
Incidentally I am able to make other changes on the standard users account ie. change password/picture etc, just not parental controls.:emotion-12:
J2Kidder
43 Posts
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October 28th, 2009 23:00
SWB21 - Jeff again - thanks for the info.
I'll do more research shortly and get back to you...
Jeff
J2Kidder
43 Posts
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October 28th, 2009 23:00
SWB21 - Jeff here again,
I like to start with the basics and assume nothing. I hopr this question does NOT OFFEND you:
I assume you have installed all the Windows Vista Home premium UPDATES. Just Please verify that for me.
Sorry,
Jeff
SWB21
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October 30th, 2009 07:00
Hi Jeff
No offence taken, I am the first to admit to my total numptiness when it comes to IT. Windows vista home premium updates I assumed happened automatically as I shut down I often have Windows updates box pop up, is there more that I should be doing to ensure the updates are complete?
Sharon
J2Kidder
43 Posts
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October 30th, 2009 16:00
Sharon,
It sounds like you have "Windows Auto Update" running. That's Correct. That's best.
No need to do anything else.
I need to do more research. We'll get this fixed.
Jeff
J2Kidder
43 Posts
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November 1st, 2009 19:00
SWB21; I have not found any "software" problems for Vista parental controls. Following is a very good step-by-step link to
The Microsoft Parental Control Usage process. It's a good document. Let me know:
http://windows.microsoft.com/en-US/windows-vista/Set-up-Parental-Controls I will also try it myself. Jeff