I have a 2016 Inspiron 15 7559.

I checked for similar problems, but there is a 10 years old post with similar title but a different problem.

As of the last 3 days, whenever I start Windows, the PC becomes completely unresponsive for an hour or two.

Today I found about the Reliability Monitor, and the culprit is the PC Doctor Module, and it crashes several times within one minute.

After opening each one of them, they are mostly empty:

Description
System information module timed out
Faulting Application Path: C:\Program Files\Dell\SupportAssistAgent\PCD\SupportAssist\pcdrsysinfovideocapture.p5x

Problem signature
Problem Event Name: appcrash
Application Name: pcdrsysinfovideocapture.p5x
Application Version: 0
Application Timestamp: 0
Fault Module Name: Ignored
Fault Module Version: 0
Fault Module Timestamp: 0
Exception Code: 0
Exception Offset: 0
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: b761a82716b7be3962e9b591a5c6bcab (120401618630)

Opening each one of the crash errors, I get the following App Names: pcdrsysinfovideocapture.p5x, pcdrsysinfoperipheral.p5x, pcdrsysinfocommunication.p5x, pcdrsysinfodirect.p5x, pcdrsysinfostorage.p5x, pcdrsysinfosoftware.p5x, pcdrsysinfosystemboard.p5x.

On the next days I also get: pcdrsysinfobluetooth.p5x, pcdrsysinfosmbios2.p5x, pcdrsysinfocpu_x86.p5x, pcdrsysinfocsmi.p5x

Running the Support Assist, gives that it ran into an expected issue and recommend restarting the PC.

Restart PC? I think I will pass.

 

Anyone has any suggestions? Should I uninstall and install Support Assist?