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Miyan9

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19 years ago

M

Miyan9

52 Posts

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11872

January 16th, 2008 05:00

Problems with Internet Explorer and Vista....PLEASE HELP!!!

ok...so i installed vista from xp last week and i've been having problems all around. most are gone but there are two that are killing me....freezing at start up (where the Microsoft Corporation Bar comes up) but the worse right now is Internet Explorer closing almost all the time now.
 
i have IE 7 and it was working fine the last week until 2 days ago when it really got ugly. everytime i close a window that popped up by me clicking on a link will make IE close...it would say "Restarting Explorer" (or something like that) and close all my IE windows.
 
now it's got to the point where i'm trying to install a vista update manually (because of a Error Code 643)
 
 
but while trying to install the 2nd update ( .NET Framework 1.1), a window pops up and IE freezes and restarts again...it doesnt allow me to download anything...
 
I NEED HELP PLEASE!!!!!!!!!!!!!!
 
one thing that always came about after the IE restart would be Data Execution Prevention window would pop up and i think i removed Windows Explorer from that list on the DEP list to have the option turned off or on...
 
sorry if that was confusing but it's cofusing to me too!
 
and before i start another thread (j/k) if i can't find a solution here, who should i contact for help? dell (since they have me under their XPS warranty thing) or Microsoft? if microsoft...whats the best phone number to call them at?
 
if anyone spent a second reading this...i thank you....seriously, thanks for any kind of help here!
  • bacillus

    2 Intern

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    Posted January 16th, 2008 08:00

    was this a clean install of vista or an upgrade?
  • Miyan9

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    Posted January 17th, 2008 01:00

    it was an upgrade provided by the dell vista upgrade dvd i got back when vista first came out...
     
  • Reefish

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    Posted January 17th, 2008 03:00

    Go to "start, left click control panel, left click user accounts, click "change account type", verify and make sure that "administrator" is selected. Hope that helps.
  • Reefish

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    Posted January 17th, 2008 03:00

    Make sure that your profile/account  in Vista has "admin" rights.
  • Miyan9

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    Posted January 17th, 2008 03:00

    how is that done exactly?.......sorry but i tried searching through and i wasnt able to figure out exactly how to look for that......
     
    (excuse the ignorance!) and thanks for the help! :)
  • beancurd

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    Posted January 17th, 2008 04:00

    You need to remove .NET 1.1 it is not compatible with Vista, I believe .NET 3 is the one compatible for Vista. Or just update to .NET 3.
  • Reefish

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    Posted January 17th, 2008 04:00

    How about Firefox? I like Firefox better than IE7 but try to uninstall IE7 from control panel- programs and features, and reinstall IE7 and see what happens. Do you have IE7 on a disk or will download from microsoft? before you uninstall IE7, make sure to load firefox first..here's the link:
     
  • Miyan9

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    Posted January 17th, 2008 04:00

    thanks! the vista control panel looks different so i was lost here...
     
    so i checked and i actually only have one account (mine) which is the administrator...so i dont think it's that...
     
    thanks for the tip though...
  • Miyan9

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    Posted January 17th, 2008 05:00

    "You need to remove .NET 1.1 it is not compatible with Vista, I believe .NET 3 is the one compatible for Vista. Or just update to .NET 3."
    -------------------------------------------------------------------------------------------------------
     
    by .NET 1.1 do you mean .NET Framework 1.1 or .NET 1.1 SP1?


    Message Edited by Miyan9 on 01-17-2008 01:41 AM
  • Rebel9

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    Posted January 17th, 2008 17:00

    Miyan9,
    You've received some incorrect advice here. First of all, the .NET framework 1.1 is FULLY compatible with Vista and so is the Service Pack. Also, you CANNOT uninstall and reinstall IE7. IE7 is a part of Vista.
     
    First step is to do a complete system scan for malware (virus, spyware, trojans, etc.). Do this and report back.