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love2travel

updated

21 years ago

0

3295

May 24th, 2005 01:00

Registering McAfee Security software

I NEED HELP!!!!!  I recently purchased a Dell Inspiron 6000 laptop with Windows XP.  It was preloaded with McAfee Internet Security software.  When I tried to register the software, it tells me the system detects a previous user.  I am not able to receive any updates, because I need to register first.  Now can you figure that out.  I talked with a McAfee tech today via chat/email, but was unable to come up with a solution to fix the problem.  I was told to call Dell.  According to other messages posted elsewhere in this forum,  there has been others that have experienced this same problem.   So far I haven't found a message indicating any good solution.  I plan to call Dell in the next few days.  It concerns me not being able to get current updates. 
 
Thanks for any info you can send my way.