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pj365

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20 years ago

P

pj365

38 Posts

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1495

September 20th, 2006 16:00

removing a program

hi guys,i use ares to dl my music but i recently deleted one  of songs but not directly from ares now the program is not working i tried reinstalling it but its still there,can anyone help me
  • R

    RoHe

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    Posted September 20th, 2006 21:00

    How'd you delete that song? If it's still in the recycle bin, right-click and restore it. If the software works again then delete the song from within the music app. You could also try doing a System Restore to a date before you deleted that song. It won't undelete the song, but it might fix the app. Any software updates installed after the date used for the restore have to be reinstalled.

    Ron
  • P

    pj365

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    Posted September 21st, 2006 15:00

    hi,its not in my recycle bin, and i tried system restore.
  • F

    fudgieguys

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    Posted September 21st, 2006 15:00

    System restores does not retrieve or effect data files.
  • R

    RoHe

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    Posted September 21st, 2006 17:00

    fudgieguys,
    You're right that System Restore doesn't remove or restore personal files, but the intent was to try to get the app functional again after the song was deleted.

    pj365,
    You may want to try this:
    Remove the app using it's own uninstaller or Windows Add/Remove control panel.
    Reboot
    Run windows system file check
    Click start>run
    type in: sfc /scannow
    (space between sfc and /)
    Click ok
    Insert XP CD if sfc requests it.
    Reboot when it's done
    Reinstall the app

    Ron
  • F

    fudgieguys

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    Posted September 21st, 2006 22:00

    RoHe
     
    I was just pointing out that system restore would not be a valid solution to the problem only pointing out it does not retrieve data files. That was the intent of my reply.
     
    Bill

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