2 Intern

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18.8K Posts

December 26th, 2003 04:00

ajmi81978,

The site works properly for me (IE6 SP1, Mozilla, Opera).

104 Posts

December 26th, 2003 04:00

Also if I try to resize the window, it refuses.  I pull it to the right to resize it and it jumps back.  The only thing I can do is close that window.  Other IE windows on my computer are not affected, nor do I have any problem with other sites.  I have never seen this problem before.  It looks like a virus, but I just checked my computer.  Any help would be appreciated.  Here is all the info about my computer:

Dimension 700cx, celeron processor, 384mb ram, Windows XP Home, IE6 sp1.  I have all Windows and IE6 updates installed, always have Zonealarm and NAV running, and I use AdAware frequently.

Denny Denham,

since you imply it's my computer and not the website, I think I'm going to do a System Restore now, then I'll post again in a few minutes whether that worked.

104 Posts

December 26th, 2003 05:00

I did a system restore to about 15 days ago, and it didn't help.  I cannot view any articles on Reuters.com.

9 Legend

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33.4K Posts

December 26th, 2003 10:00

I just tried it on my PC, Win XP (Pro) with all Microsoft updates and I.E. 6  with Norton Internet Security 2003.  The site and all links work fine.

Have you tried disabling Zone Alarm to see if it is blocking it?  If you have a pop-up ad blocker, disable that and see if is is causing it.

 

December 26th, 2003 11:00

Works for me with Zone Alarm.....Might be right, when you said you did a repair and it did not help.  Sorry, I cannot assist any further...

Message Edited by Unhappy45 on 12-26-2003 08:43 AM

1.1K Posts

December 26th, 2003 12:00

ajmi81978,

Go to TOOLS in the Internet Explorer window then to Internet Options. Then Delete cookies and then go to the Advanced tab and Restore Defaults. See if that fixes your problem. Basically it looks like it is using your favorites section for media.

 

104 Posts

December 26th, 2003 13:00

The site is working properly for me this morning even though I didn't do anything more to my computer since the system restore didn't help.  Strange that no one else had this problem.  I even clicked on some of the original links I had clicked on last night, and they worked fine.  By the way, some software I also have installed on my computer is "Propel Accelerator", which keeps its own cache of temporary files, but I have no reason to think that Propel caused it, and I also have the Google toolbar with popup stopper.

Message Edited by ajmi81978 on 12-26-2003 09:36 AM

104 Posts

December 26th, 2003 16:00

IT'S DOING IT AGAIN!  Now I see why others haven't detected the problem.  You have to read several articles, and then even disconnect and come back later before the problem starts up again.  Or maybe it's my computer.  I'll experiment with all of the suggestions given, later this afternoon.

9 Legend

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33.4K Posts

December 26th, 2003 16:00

I tried the site earlier today (when I posted) and haven't restarted my PC and I just tried it again and several articles on the site and still working.

104 Posts

December 26th, 2003 21:00

I tried all the suggestions, plus I ran Spybot which just had some cookies to delete, and none worked.  I can view just a few of the links, then the problem starts up again.

2 Intern

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2K Posts

December 27th, 2003 02:00

Can you disable 'Propel' or at least clear the cache?

104 Posts

December 27th, 2003 04:00

Yes.  I disabled Propel (I hate clearing its cache because that slows down browsing until it rebuilds the cache.)  I still had the problem with Propel disabled.  However, I then deleted all of my IE Temporary Internet Files, and I have been endlessly clicking on links on the Reuters website since then, with no problem.  (I'll use the site more tomorrow and see if the problem returns.)  Thanks for all of the suggestions. 

Does this mean I had a virus that Symantec doesn't know about in my Temporary Internet Files?  I am a little suspicious about a download that I approved, I think it was to update Flash Player to version 7?? or something, that I kept getting nagging windows for on many different web sites, saying the web page (probably the advertisements on it) wouldn't display properly if I didn't accept the download.  The system restore I did may have taken that update off my computer, but now I'm concerned about what to do the next time it nags me to download it.

2 Intern

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2K Posts

December 28th, 2003 03:00

Cache'd files (IE Temporary Internet Files are a 'cache') do sometimes become corrupted. I doublt there was a virus involved.
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