show window contents while dragging

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@gryjhnhpe wrote:
Don't know if this is applicable but check with Regedit
HKEY_CURRENT_USER\Control Panel\Desktop
DragFullWindows      is 1
DragHeight    4
DragWidth     4

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Can't copy from safe mode too - same message about the file being used by another person or program.

Any suggestions...

Thanks..

If it ever worked you could try a System Restore to point where it worked.
DELL will probably suggest a Clean Install of XP OS from boot of XP CD.
You could try before that a Windows Repair from XP CD.
(not the 1st R for Recovery Console but start Install then the R for Repair dispalyed on next screen)

You this link & select XP Home or PRO then method , ie: Used Hard Drive , has text & large pictures of Install.
http://www.windowsreinstall.com/

Use this link for Clean Install of XP , if you click on Pictures they Expand for easy view
http://www.michaelstevenstech.com/cleanxpinstall.html (Delete existing partition at step 10b for Clean Install)

or use this link ( Delete existing partition at step 5 for Clean Install)
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp

Clean Install deletes existing partition (like format C: )  &  Formats HD during Install of Windows XP  from XP CD.
Set BIOS to use CD-ROM as 1st boot device by pressing F2 during boot (startup) before using XP CD for boot.

Okay, I just completed the Dell fix for this listed on this post. That was to copy the file from the XP disk and then do renaming and expanding. That went well without any problems - but it did not correct the problem.

If there are no other suggestions on how to fis this, I will be calling contacting Dell this Thursday to send this junk back - $3,500 is a little high if the thing will not even do simple window tasks.

Thanks for everyones help on this. It was nice of you guy's to help we just could not overcome Dell on this one...

A system restore will not work because it was this way from the first startup. That was Dell's fix for this problem untill I told them it was born this way. I will not be doing a repair much less a clean install on a one week old $3,500.00 system. It will be set back (I am within the 30 days) or I will contact my credit card and have they charge back

Thanks for everyoone's help on this...

Below is another post I found on this forum today. Clearly, this is a huge problem that Dell is well aware of and even so, they are still building and selling these computers, knowing full well that they are defective out the door. This is an outrage! As mine is only 10 days old and I am very dissatisfied, as soon as return from Christmas vacation I will be sending it back in accordance with Dell's "Total Satisfaction" return policy.

squ1ffy wrote:

I have a brand new Dell Dimension 8300 - 3.0ghz P4, Radeon 9800 pro.

If I click the 'show windows contents while dragging' setting, it works for the session but then doesn't work when you log off and on, or reboot.

I've been round the houses on this a number of times:

• I've tried the Wind32k.sys fix - it installed correctly (and fixed the dragging icons problem (though the icons often corrupt so I'm not convinced) but doesn't sort this one.
• I've checked the setting both in display properties and visual effects.
• Got the latest video drivers (catalyst 3.9)
• I've check the registry and the dragfullwindows key is set to 1 even after the log off, but doesn't seem to do anything.
• I've done a repair re-install of XP and it still isn't fixed - must be a registry problem or something similar.

I've scoured the web and a number of people with new Dell have this problem.  Clearly the image they used to build the machines is broken.  Dell, this will be a problem as the machine are high end & expensive, so the people who buy them are likely to know what they are doing and find these problems very irritating.

This is infuriating.  It may sound cosmetic, but I do a lot of image editing and it means moving images around in say Paint Shop Pro you can't see what you are doing until you let go of the mouse.

Essentially the only option I have left is to reformat and re-install everything from scratch.  A good 1/2 a day wasted.  Dell, you need to sort this out!  I should *not* have to to a re-format to get basic windows functionality working!

You are correct. A repair will not work - I went as far as to do a reinstall (upgrade) of xp over xp - did not correct the issue. I have been around the world three times on this and have done six major suggestions from Dell as well as suggestions from the good people on this forum and the very intelligent people on the microsoft newsgroup forum. The only fix for this issue is a format and clean install for your new computer.

Also, I have found out this bit of information, this is not an issue with any other computer manufacture except Dell. So it is without any uncertly, whatsoever, that the image Dell is curently using to ghost some of their new computers is a bad image. 

For me, and and I am sure everyone else, a format and a celan install for their brand new computer is completly out of the question. If you are not sure just what a clean install is - that is when you format the hard disk to nothing, wipe everything clean, and then start building the computer all over again - including installing the operating system, all drivers and all the programs and software - everything. There is no way in the world I will be doing that for a two-week old $3500 computer.

People - fell free to join in on this message as no one from Dell has or will.

Message Edited by gryjhnhpe on 12-20-2003 09:12 AM

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@borabora wrote:

I would reather send it back then go that rout and it looks like that is what I will be doing. *** The clean install is for a fact the only way to correct the problem as two others I have talked to did that and it did completely correct the problem. *** For me I am not that sure that I would ever get it back right doing that.

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If you want to keep the Computer just try a Clean Install , if that doesn't fix the problem you can still return it.
A Clean Install is easy.
Just start Computer & usually press F2 at 1st screen to enter BIOS & follow the on screen ins ructions to set CD-Drive as 1st  boot device & exit savings changes.
Then restart Computer & press any key to boot from CD at displayed message.
After Clean Install , use DELL "Drivers & Utilities (Resource)" CD to install Drivers.
Insert CD with Windows started , click OK , Next , then check your Computer & system are shown if not select then  & click on listed Drivers , scroll down displayed page with scroll down arrow & click "Extract".
Follow on screen instructions to install , then scroll to "Return" with scroll up arrow  & select next Driver.
During some Driver install select "restart computer later".
After last Driver installed restart computer & install extra Software if any extra CD's with software.

See the below links for Clean Install info with text & pictures of Install.

You this link & select XP Home or PRO then method , ie: Used Hard Drive has text & large pictures of Clean Install.
http://www.windowsreinstall.com/

Use this link for Clean Install of XP , if you click on Pictures they Expand for easy view
http://www.michaelstevenstech.com/cleanxpinstall.html (Delete existing partition at step 10b for Clean Install)

or use this link ( Delete existing partition at step 5 for Clean Install)
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp

Clean Install deletes existing partition (like FDISK)  &  Formats HD during Install of Windows XP  from XP CD.
Set BIOS to use CD-ROM as 1st boot device by pressing F2 during boot (startup).

Message Edited by gryjhnhpe on 12-20-2003 10:55 AM

I would reather send it back then go that rout and it looks like that is what I will be doing. The clean install is for a fact the only way to correct the problem as two others I have talked to did that and it did completly correct the problem. For me I am not that sure that I would ever get it back right doing that. That is why I paid Dell $3500 for a computer rather then build one myself. They are advertised to be the best at building computers and when a person buys one from them they pay for that level of expertise, I certainly did - $3500 is not cheap. A person should be receiving a pretty darn good computer for that price and if it does not work correctly out of the box Dell needs to make it right and not relay on the customer to rebuild it for them. Once before Dell talked me into doing that and that computer was never the same again and had to be replaced at my expense.As it turns out, this is one fantastic computer except for that one flaw. The problem for me is that I need that functionality for some tasks I do all the time and it’s a basic Windows functionality. It makes me sick that it looks as though it will be going back because I just can't pay that much money for a new computer and not have it function as it should right out of the box and I will not be rebuilding it for Dell - I have already paid well to have it built. It's very sad.The worse part is that Dell sent me all around the world making me try 6 different fix’es that I find out now they knew would never fix the problem – then hung-up the phone on me would nothing they made me do corrected the problem. That’s very frustrating and disappointing.

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AlanH220 wrote: I have the exact problems mentioned here on my BRAND new Dimension 8300 3.0 MHz. The system32 windows popped up on the desktop the first time I turned on the machine - I also have the sound icon/system tray, windows dragging and other minor issues. I have repartitioned and reinstalled Win XP Pro 3 times now - the error will not go away, which leads me to believe it's an error on both the pre-installed op sys AND the system CDs. I do not think a reinstall will solve the problems we have been experiencing.

Alan in Hoboken

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Did you do a Clean reinstall (ie: delete existint partition 1st) as the same XP CD is supplyed to all Computers & it works on others.

You this link & select XP Home or PRO then method , ie: Used Hard Drive has text & large pictures of Clean Install.
http://www.windowsreinstall.com/

Use this link for Clean Install of XP , if you click on Pictures they Expand for easy view
http://www.michaelstevenstech.com/cleanxpinstall.html (Delete existing partition at step 10b for Clean Install)

or use this link ( Delete existing partition at step 5 for Clean Install)
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp

Clean Install deletes existing partition (like FDISK)  &  Formats HD during Install of Windows XP  from XP CD.
Set BIOS to use CD-ROM as 1st boot device by pressing F2 during boot (startup).

I have the exact problems mentioned here on my BRAND new Dimension 8300 3.0 MHz. The system32 windows popped up on the desktop the first time I turned on the machine - I also have the sound icon/system tray, windows dragging and other minor issues. I have repartitioned and reinstalled Win XP Pro 3 times now - the error will not go away, which leads me to believe it's an error on both the pre-installed op sys AND the system CDs. I do not think a reinstall will solve the problems we have been experiencing.

I got through at last to Customer Care (after spending hours on the phone with tech support, multiple times) and I was offered a return the entire unit for a full refund, shipping pre-paid. However, the agent offered to send out a new CPU ASAP which he is "pretty sure" will not have the bug on it. If it does, everything goes back at their expense. I gave him (and tech support) the references to the problem in this forum, as well as on the MS newsgroups. Hopefully there will be an "official" Dell response before long.

I agree with borabora: for $3,500 the PC should work flawlessly out of the box - and the Dell CSR agreed with me. No errors should be acceptable at that point. Dell seem to be trying very hard to satisfy me, a very long-term customer. Let's see what happens. My 30 days are over on Jan 2.

Alan in Hoboken

That is good news. I hope I get that same leve of support when I call.

I can’t call them now because I am leaving town Monday morning and will not be back until Saturday. They state in Dell’s return policy that you have 5 days from when Dell issues the return authorization number so I can’t call until I return. Just for fun and so no one can say I did not try everything (even though I am not required to build the system on delivery), I did try to do a clean install, and I can’t. Turns out, I don’t have, and cannot get from Dell’s support site, correct reinstallation information and software. I have an unusual setup where I have two internal hard drives set up with a raid controller. When setup is run from the XP disk from boot up, setup can’t find any hard drives to install the operating system. Tried it a second time, pushed F6 to install raid software – which I don’t have. Setup wants it and will not go on without it and it gets very confusing from that point on. There’s no way I will be doing a clean install now – even if I could. It’s a good thing as it turns out now that I did have this problem because if I did not and something would have happened a month from now and a clean install was necessary, I would really have been in a fix - $3500 in

You had earlier posted all of these steps. Yes, I've done all of that - 3 times, in fact. I have blown away the partition, re-partitioned, used FDISK from Win XP startup diskettes, formatted in NTFS using the slow method... you name it.

They are shipping BAD CODE, or there is a problem with the hardware. What else could it be?

Anyway, it's kind of irrelevant now. I will try the new box when it arrives and if it's no good, the whole works is going back for a refund.

Thanks for the links though, some of them are most interesting.