UNSOLVED
SmartStep Random Shutdown Fix Solution
If your SmartStep has been randomly shutting down, here is the fix:
Vacuum out the two fan vents (on the back and side of the laptop) or use a can of high pressure air on the vents. Your computer has been shutting down because the heat sink fan area is filles/caked with dust and is causing the processor to overheat and shut the whole system down.
If you live in a high-dust region, you should do this once a month, otherwise, once every few months.
This will fix the computer immediately.
(If you haven't ever cleaned it out and the vacuuming or blowing doesn't work, have a computer tech clean out the area and then you can regularly maintain it).
Dell Tech support isn't giving this solution, but it works!
njdell133
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Posted November 28th, 2004 22:00